Am I still infected???

[Merry]

Oh boy, I am fighting with possible malware and Trojan virus for the last 3 days. I checked and rechecked everything, performed many, many scans, and I am still unsure...

I have AdBlock extension on Chrome and a brand new user profile, so Chrome is working fine, but I can see that the ads are still there, they are just blocked... As to IE, it is still misbehaving, in spite of added Adblock Plus, the ads are still there and I am not even able to log in from IE to some of the sites I am active in. And my favorite browser Torch I have deleted completely, for I thought that it was infected the most... All major scans return now with no threats found, but I just know something still stinks there...

I will highly appreciate every advice you can give. I trust you guys completely and will share my troubles and your expertise in every community I am active in. Thank you.

 

[TwinHeadedEagle]

Hi,


First I would like you to Zip this folder, and to upload it here --> http://zippyshare.com/
Copy download link here.

Folder to upload --> C:\Windows\Microsoft

How to zip a File or Folder --> http://www.sevenforums.com/tutorials/175864-zip-file-folder-how.html

***** NEXT *****​

Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Open FRST, and click Fix. Attach me that report after it is finished.

 

[Merry]

Thank you very much TwinHeadedEagle!

This is that file download link: http://www56.zippyshare.com/v/76189331/file.html

 

[TwinHeadedEagle]

Tell me how is computer now?


Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
  
  

  createsrpoint;
  emptyfolderscheck;delete
  autoclean;
  emptyclsid;
  emptyalltemp;
  ipconfig /flushdns;b

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

[Merry]

I have another problem now. My son, hearing about my issues and knowing that I truly need a dependable computer, just bought me a brand new Toshiba laptop. I have downloaded there my Chrome and FireFox, moved there several of my documents, and... I have there same issue, ads and pop-outs all over. I feel like crying, but I am hoping that if with your help, I get rid of malware on my desktop, I will be able to do the same at that new, window 8 laptop. BTW, I've never worked yet on Windows 8, so now I have a double challenge, not only learn to work on that computer but fix it too... My new Toshiba came with a full one month Norton protection, so I haven't expected alike problems there...

 

[TwinHeadedEagle]

We'll handle that one later, let's concentrate on this one now. Follow my post above. We're nearly done.

 

[Merry]

Yes of course, sorry I am slow with my replies.

This is my FF just after you asked the question, before I run the Zoak script:

http://prntscr.com/3kwx4i

http://prntscr.com/3kwxw3

I do not have alike issues on Chrome any more, should I just delete FF maybe...?

 

[Merry]

I am sorry, I haven't attached the right file, now my computer rebooted and this is the right one:

 

[TwinHeadedEagle]

How is situation now?

 

[Merry]

It looks like everything is great on Chrome.

On IE I still have that nasty flash player ad: http://prntscr.com/3kxhnx
and I can't log nowhere, not even on google on my FF: http://prntscr.com/3kxgn2
http://prntscr.com/3kxi8s

Sorry I have not replied right away, I had to go for a moment, but now I am here and will reply right away, if you haven't given up on me yet...

 

[TwinHeadedEagle]

Yes, it is some bad proxy setting.

Try this --> http://support.microsoft.com/kb/2289942

 

[Merry]

Thank you, I tried the fixes, with the software and by myself with Run Command, my FF still is not working. I will delete it and try to re-install, but my Chrome is working perfectly, it is fast and I do not have any ads.

All over IE I still have the nasty flash player download ads...

 

[TwinHeadedEagle]

Can you re-run FRST, press Scan and attach fresh report.

 

[Merry]

Or maybe you recommend not downloading FF at all, and working on Chrome only? I want to listen to your recommendations. I need though at least two browsers to work at some of the programs I am involved with.

 

[Merry]

of course, sec please

 

[Merry]

Thank you, I tried the fixes, with the software and by myself with Run Command, my FF still is not working. I will delete it and try to re-install, but my Chrome is working perfectly, it is fast and I do not have any ads.

All over IE I still have the nasty flash player download ads...

 

[Merry]

Here it is

 

[TwinHeadedEagle]

Open Firefox, and then choose Options. Then follow picture, and do like in my settings.

 

[Merry]

You are truly incredible, your instructions are so easy to follow. My FF is working well now. Thank you very, very much.

 

[TwinHeadedEagle]

What other problems you have?