I am infected with a hijack loader that has never been detected by any antivirus software, and I cannot remove it.

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tracker

New Member
Thread author
Jun 12, 2024
4
Hello everyone,

I downloaded various software from the web to make my PC more convenient. However, I didn't notice the fake download links and got tricked by an ad download link, leading to an infection with a virus that steals sessions from Firefox, Chrome, Riot Games, Epic Games, and Steam.

The hacker stole my Firefox session, logged into my Google account, and took over my Epic Games, Valorant, and Steam accounts.

Here are the things I have tried: using Norton Power Eraser, performing full scans (in Safe Mode) with the free trials of ESET and Kaspersky, scanning with AdwCleaner, Malwarebytes, and HitmanPro. Despite using all of these, the virus was not detected, and when I scanned the executable with VirusTotal, none of the antivirus software detected it.

I considered performing a clean install, but I still have important video editing data on my PC, and initializing it would be very troublesome.

The issue began on May 9th, and I'm currently managing with another PC.

There are many people giving negative ratings on VirusTotal, and the comments mention that it is a hijack loader. Some in the community mentioned that they obtained this malware from cheat trainer sites. It appears that this malware is being distributed in many places.

I have deleted all browser cookies on my PC and changed passwords using my smartphone to recover my accounts, but the virus still remains on my PC.
 

Victor M

Level 10
Verified
Well-known
Oct 3, 2022
467
Try these :
 
  • Applause
Reactions: vtqhtr413

nasdaq

Moderator
Verified
Staff Member
Nov 5, 2019
1,534
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

I'm trained and qualified to remove malware.

If what was suggested by Victor M. please run this program suggested below and post or attach the FRST.TXT and Addition.txt logs for my review.
I will suggest a fix after reviewing your logs.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:
L7kNU5y.jpg

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
if the download was from the site I provided you should restore the program from the Quarantine folder. It's SAFE.
====
 

tracker

New Member
Thread author
Jun 12, 2024
4
Try these :
こんにちは。
それらをすべて試しましたが、やはり未検出です。
 

tracker

New Member
Thread author
Jun 12, 2024
4
Hello. Connecting the infected PC to the internet might cause further damage, so would logs from a VMware simulation be acceptable? When I tried it earlier, a mysterious process called "more utility" appeared, and there was a folder named "zb" in AppData/Roaming with strange DLLs and ZIP files...
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

I'm trained and qualified to remove malware.

If what was suggested by Victor M. please run this program suggested below and post or attach the FRST.TXT and Addition.txt logs for my review.
I will suggest a fix after reviewing your logs.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:
L7kNU5y.jpg

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
if the download was from the site I provided you should restore the program from the Quarantine folder. It's SAFE.
====

Hello. Connecting the infected PC to the internet might cause further damage, so would logs from a VMware simulation be acceptable? When I tried it earlier, a mysterious process called "more utility" appeared, and there was a folder named "zb" in AppData/Roaming with strange DLLs and ZIP files...
 

Attachments

  • Addition.txt
    10.2 KB · Views: 3
  • FRST.txt
    16.1 KB · Views: 2

tracker

New Member
Thread author
Jun 12, 2024
4
こんにちは。
それらをすべて試しましたが、やはり未検出です。
I apologize, I was not able to translate it. I have tried all of these, but they were not detected.
 

nasdaq

Moderator
Verified
Staff Member
Nov 5, 2019
1,534
Hi,

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===

Please post the Fixlog.txt and let me know what problem persists.
 

Attachments

  • Fixlist.txt
    1.8 KB · Views: 4
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