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Windows Malware Removal Help & Support
And yet another "Java Software Critical Update" virus problem
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 194181" data-attributes="member: 6533"><p>Let's try this:</p><p></p><p></p><p>Please download <strong><a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank"><span style="color: blue">AdwCleaner</span></a></strong> by Xplode and save to your Desktop.</p><p></p><p>Double click on <strong>AdwCleaner.exe</strong> to run the tool.</p><ul> <li data-xf-list-type="ul">Click on the <strong>Scan</strong> button.</li> <li data-xf-list-type="ul">After the scan has finished click on the <strong>Clean</strong> button.</li> </ul><p></p><p><span style="font-size: 12px">Press <strong>OK</strong> when asked to close all programs and follow the onscreen prompts.</span></p><p><span style="font-size: 12px">Press <strong>OK</strong> again to allow AdwCleaner to restart the computer and complete the removal process.</span></p><ul> <li data-xf-list-type="ul">After rebooting, a logfile report (<strong>AdwCleaner[S0].txt</strong>) will open automatically.</li> <li data-xf-list-type="ul">Post logfile will also be saved in the C:\AdwCleaner folder.</li> </ul><p></p><p></p><p><img src="http://imageshack.us/a/img841/7292/thisisujrt.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> Please download <a href="http://www.bleepingcomputer.com/download/junkware-removal-tool/" target="_blank"><span style="color: Blue">Junkware Removal Tool</span></a> to your desktop.</p><ul> <li data-xf-list-type="ul"><span style="color: red">Shut down your protection software now to avoid potential conflicts.</span></li> <li data-xf-list-type="ul">Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".</li> <li data-xf-list-type="ul">The tool will open and start scanning your system.</li> <li data-xf-list-type="ul">Please be patient as this can take a while to complete depending on your system's specifications.</li> <li data-xf-list-type="ul">On completion, a log (JRT.txt) is saved to your desktop and will automatically open.</li> <li data-xf-list-type="ul">Post the contents of JRT.txt into your next message.</li> </ul></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 194181, member: 6533"] Let's try this: Please download [b][url=http://www.bleepingcomputer.com/download/adwcleaner/][color=blue]AdwCleaner[/color][/url][/b] by Xplode and save to your Desktop. Double click on [b]AdwCleaner.exe[/b] to run the tool. [list][*]Click on the [b]Scan[/b] button. [*]After the scan has finished click on the [b]Clean[/b] button.[/list] [size=3]Press [b]OK[/b] when asked to close all programs and follow the onscreen prompts. Press [b]OK[/b] again to allow AdwCleaner to restart the computer and complete the removal process.[/size] [list][*]After rebooting, a logfile report ([b]AdwCleaner[S0].txt[/b]) will open automatically. [*]Post logfile will also be saved in the C:\AdwCleaner folder.[/list] [img]http://imageshack.us/a/img841/7292/thisisujrt.gif[/img] Please download [URL=http://www.bleepingcomputer.com/download/junkware-removal-tool/][COLOR=Blue]Junkware Removal Tool[/COLOR][/URL] to your desktop. [LIST] [*][color=red]Shut down your protection software now to avoid potential conflicts.[/color] [*]Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". [*]The tool will open and start scanning your system. [*]Please be patient as this can take a while to complete depending on your system's specifications. [*]On completion, a log (JRT.txt) is saved to your desktop and will automatically open. [*]Post the contents of JRT.txt into your next message. [/list] [/QUOTE]
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