Hi guys this is my first post I really need some help with some problems I've been getting on a brand new refurbished laptop only 1 month old (problems arose from the first day I installed windows 10 though with asus webstorage which I think is a virus tbh and was there from the start).
Anyway the problems I have been getting include mainly broswer hijackers/redirects but also fake warnings of out of date drivers/hardware/software etc and when you try to close the page they download something anyway. So now anything that appears to be unable to be closed and forces you to click on it...I just go into task manager and end process. When it starts up again and says "did not shut down correctly" I just close the pop up. All of this is very frustrating as I spent 2000 on this laptop as I am an avid gamer.
Anyway here are the steps I took over the last month....AdwCleaner, Anti-MalwareBytes, HitmanPro, JunkwareRemovalTool. Initially these were good and detected threats and removed them efficiently to a noticable difference, then at some point they started failing to detect anything just saying "no threats detected" on every scan so I ended up downloading something called SpyHunter4 which on the surface looked to be the same type of thing as the above programs. When I got directed to a payment page and more bundled downloads alarm bells started ringing. Of course I didn't buy or download anything and the first thing I did was go to uninstall SpyHunter4...which you've guessed it I couldn't. On every boot up this program would try to install automatically too.
After that I felt like I had no other choice but to do a system restore to the earliest date it offered me. which I think was 18th April. After that was completed and I rebooted, some of the older problems had returned so I redownloaded adw cleaner and malwarebytes and they detected them again and removed them again. Everything was fine for a few days and then things started going suspicious again so I decided to activate a paid subscription to Bullguard now (antivirus software with firewall etc) which blocks any connection and tbh is pretty damn good on the whole but it's still not stopping everything. One particular malicious infection still goes undetected and plays havoc with my browser. It's something like acdm01.findgirl.tinder or something with a message "welcome to the newest find girl site". I get that computer monitors your browsing habits but I've never even used tinder or any dating site in my life. You can't close this tab so have to click "ok". After that I just tick the prevent this website from creating additional tabs then select leave this website but it makes me anxious because I would rather it just not be happening.
There are also two programs I cannot delete from my programs which are Searchprotect and WebBar. When I try to delete them it says "error these programs do not exist"...but I think they still do somehow. Why would they be listed there if they werent on the laptop. Also my laptop seems to lag and run slow occasionally and I pretty much convinced it's something to do with this.
Anyway the problems I have been getting include mainly broswer hijackers/redirects but also fake warnings of out of date drivers/hardware/software etc and when you try to close the page they download something anyway. So now anything that appears to be unable to be closed and forces you to click on it...I just go into task manager and end process. When it starts up again and says "did not shut down correctly" I just close the pop up. All of this is very frustrating as I spent 2000 on this laptop as I am an avid gamer.
Anyway here are the steps I took over the last month....AdwCleaner, Anti-MalwareBytes, HitmanPro, JunkwareRemovalTool. Initially these were good and detected threats and removed them efficiently to a noticable difference, then at some point they started failing to detect anything just saying "no threats detected" on every scan so I ended up downloading something called SpyHunter4 which on the surface looked to be the same type of thing as the above programs. When I got directed to a payment page and more bundled downloads alarm bells started ringing. Of course I didn't buy or download anything and the first thing I did was go to uninstall SpyHunter4...which you've guessed it I couldn't. On every boot up this program would try to install automatically too.
After that I felt like I had no other choice but to do a system restore to the earliest date it offered me. which I think was 18th April. After that was completed and I rebooted, some of the older problems had returned so I redownloaded adw cleaner and malwarebytes and they detected them again and removed them again. Everything was fine for a few days and then things started going suspicious again so I decided to activate a paid subscription to Bullguard now (antivirus software with firewall etc) which blocks any connection and tbh is pretty damn good on the whole but it's still not stopping everything. One particular malicious infection still goes undetected and plays havoc with my browser. It's something like acdm01.findgirl.tinder or something with a message "welcome to the newest find girl site". I get that computer monitors your browsing habits but I've never even used tinder or any dating site in my life. You can't close this tab so have to click "ok". After that I just tick the prevent this website from creating additional tabs then select leave this website but it makes me anxious because I would rather it just not be happening.
There are also two programs I cannot delete from my programs which are Searchprotect and WebBar. When I try to delete them it says "error these programs do not exist"...but I think they still do somehow. Why would they be listed there if they werent on the laptop. Also my laptop seems to lag and run slow occasionally and I pretty much convinced it's something to do with this.
the loading circle on the mouse pointer is juat always spinning now...which doesnt sound good to me. Honestly im sick of all this and the people who create all these cancerous infections are just oxygen stealing pond life imo
