Solved Another Malware Removal Request - Fake Google Chrome

OB2B

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Nov 29, 2014
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I am currently rerunning FRST in safe mode but it appears to be erroring with 'Getting Application errors: 20740'. Is there another tool you would prefer for me to run or should I let FRST continue?

Stopped FRST after 1.5 hours (still at same error). Including results from both (incomplete) scans.
 
Last edited:
Files included here. I accidentally uploaded these twice.
 

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Helllo,

Before we begin, please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.


FRST.gif
Fix with Farbar Recovery Scan Tool

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This fix was created for this user for use on that particular machine.
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Running it on another one may cause damage and render the system unstable.
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Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

Howdy Argus! Thanks for the help with this one. I followed your instructions; attached please find the Fixlog.txt results.

Checking processes... I see no trace of the unwanted processes and find that my browsers respond quickly when opened.

Would you be willing to talk through what you saw and how you corrected this?
 
Many hard to explain. I'm doing 6 year for me is easy. Sorry for my english :)

System is clean and good.