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Anti-Malware programs crash. BSOD iaStor.sys & STOP
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<blockquote data-quote="kuttus" data-source="post: 95572" data-attributes="member: 2676"><p>Do you try to start the computer in safe mode and try to use the computer in Safe mode? If not start the compute in safe mode and try to use the computer in safe mode. Check if you are getting BSOD in safe mode also...</p><p></p><p>If you are not able to Run the Kaspersky TDSSKiller in Normal mode Try the Kaspersky TDSSKiller in safe mode.</p><p></p><p></p><p><span style="font-size: 15px">STEP 1: Run the below OTL fix</span></p><p><ol><li>Start <<strong>>OTL.exe</<strong>></li></strong></strong></p><p><strong><strong> <li>Copy/paste the following text written <<strong>>inside of the code box</<strong>> into the <<strong>>Custom Scans/Fixes</<strong>> box located at the bottom of OTL</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400"></span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">[code]</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400"></span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">:Files</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400"></span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400"></span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">:Commands</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">[EmptyTemp]</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">[EmptyFlash]</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">[EmptyJava]</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">[Reboot]</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400"></span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #006400">[/code]</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><<strong>><span style="color: #FF0000">NOTICE:</span> This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Then click the <<strong>>Run Fix</<strong>> button at the top</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Let the program run unhindered, reboot when it is done</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Attach the new log produced by OTL (C:\_OTL)</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px"><strong>What's next?</strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px"></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">Add the following logs to your next post (You can find <a href="http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072" target="_blank"><strong>here</strong></a> details on how to use the Attachment System): </span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">1. OTL Log</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">2. TDSSKiller log </span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">3. Status of the computer in Safe mode... Getting BSOD in safe mode?</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">4. Let me know if you had any problems with the above instructions and also <<strong>>let me know how things are running now!</<strong>></strong></strong></span><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="kuttus, post: 95572, member: 2676"] Do you try to start the computer in safe mode and try to use the computer in Safe mode? If not start the compute in safe mode and try to use the computer in safe mode. Check if you are getting BSOD in safe mode also... If you are not able to Run the Kaspersky TDSSKiller in Normal mode Try the Kaspersky TDSSKiller in safe mode. [SIZE=4]STEP 1: Run the below OTL fix[/SIZE] <ol><li>Start <[b]>OTL.exe</[b]></li> <li>Copy/paste the following text written <[b]>inside of the code box</[b]> into the <[b]>Custom Scans/Fixes</[b]> box located at the bottom of OTL [color=#006400] [code] :Files c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69 :Commands [EmptyTemp] [EmptyFlash] [EmptyJava] [Reboot] [/code][/color] <[b]>[color=#FF0000]NOTICE:[/color] This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</[b]></li> <li>Then click the <[b]>Run Fix</[b]> button at the top</li> <li>Let the program run unhindered, reboot when it is done</li> <li>Attach the new log produced by OTL (C:\_OTL)</li> </ol> <hr /> [SIZE=4][b]What's next?[/b] Add the following logs to your next post (You can find [url=http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072][b]here[/b][/url] details on how to use the Attachment System): 1. OTL Log 2. TDSSKiller log 3. Status of the computer in Safe mode... Getting BSOD in safe mode? 4. Let me know if you had any problems with the above instructions and also <[b]>let me know how things are running now!</[b]>[/b][/b][/SIZE][b][b] <hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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