What pisses me off is the way they market themself, they claim to do better than other antivirus software, yet perform worse than pretty much everyone else, giving the user an false sense of security
this is true of all security software
the application and use is always different than the marketing message or the interpretation of the marketing message in both subjective and objective ways
people routinely apply incorrect preconceived notions and expectation to marketing
"you are protected" is just a permissible, widely used generic marketing slogan as it does not mean "you are absolutely and perfectly protected", though many people would expect that it does mean the second quote
even one of their nagging pop ups says "Click without doubt, knowing web protection has your back", essentially saying you can click and download anything with Malwarebytes installed, which is extremely careless and dangerous to say.
the limitations of any kind of security software alert is well established by credible research and studies
when a user has to make a decision, the outcome depends mostly upon that user's knowledge, as research has proven that common sense and warnings are either no applied or just ignored by users at a significant level
removing the human risk from security is done primarily through automation and no alerts, but even in the use of those protection models the human sitting in front of the computer is going to ultimately have to make decisions under most any use case
it is not a matter if the user has to make a decision, it is a matter of when
it is for this reason that in enterprise who choose or are regulated and must apply high level security, taking away and preventing users from 1) doing stuff like home users and 2) having to make decisions is a basic control