Anyone can report to Avast?

[Dubseven]

Hello,

I'm trying to get to the forums of Avast but it's not working...
Can anyone send this file to Avast (clean) ?

Picture link : http://oi59.tinypic.com/1hru9t.jpg


File link : http://nuff8zfl0w.1fichier.com/

Thanks,

 

[Dubseven]

.

 

[jim lin]

looks like you can report a false positive with this contact form

http://www.avast.com/contact-form.php

or you could try this way

"RejZor made this post of how to treat false positives here"

http://forum.avast.com/index.php?board=2;action=display;threadid=7779

"Pack the "infected" file into ZIP archive and lock it with password "virus" (without quotes) and attach it to e-mail.
Write the same password inside mail body, so Alwil virus analysts will know the password right away without guessing.
You can also add web address to that file (or webpage of the file/program) if it's on the internet.
Add your own note on why do you think that it's a false positive. Every info helps Alwil staff.
Send the mail to: virus@avast.com"



James

 

[Dubseven]

looks like you can report a false positive with this contact form

http://www.avast.com/contact-form.php

or you could try this way

"RejZor made this post of how to treat false positives here"

http://forum.avast.com/index.php?board=2;action=display;threadid=7779

"Pack the "infected" file into ZIP archive and lock it with password "virus" (without quotes) and attach it to e-mail.
Write the same password inside mail body, so Alwil virus analysts will know the password right away without guessing.
You can also add web address to that file (or webpage of the file/program) if it's on the internet.
Add your own note on why do you think that it's a false positive. Every info helps Alwil staff.
Send the mail to: virus@avast.com"



James

Hi, this was not working but now is working !
Don't know what they do.. the forum is buggy since this time, i don't know what happens..
Thank you

 

[Guest28]

Dub are you aware that you are using an old version of avast?

 

[Dubseven]

It's from one of our users

 

[Guest28]

Well i can't further comment on the bug but it's out of date software this user is running. I would suggest, him go to avasts web site and upgrade to the 2014 version as he is not really protected running a year outdated program. I have no problems with avast and your program im running the latest version.