Appguard Review

Discussion in 'AppGuard (Blue Ridge Networks)' started by Umbra, May 1, 2017.

  1. ParaXY

    ParaXY Level 4

    Mar 14, 2017
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    CI
    ok, I'll wait for @Lockdown

    I've only just reinstalled and setup this machine so REALLY don't want to reinstall.

    Thanks for the help!
     
    Umbra likes this.
  2. Umbra

    Umbra From Emsisoft
    Developer

    May 16, 2011
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    Community manager
    Vietnam & France
    Windows 10
    Emsisoft
    i crossed this issue on the AG's thread on Wilders, but im lazy digging the whole thread :D
     
  3. ParaXY

    ParaXY Level 4

    Mar 14, 2017
    188
    305
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    Hehe, I'll have a look if you have the link handy!
     
  4. Umbra

    Umbra From Emsisoft
    Developer

    May 16, 2011
    17,169
    29,680
    Community manager
    Vietnam & France
    Windows 10
    Emsisoft
    AppGuard 4.x 32/64 Bit
    start from the end lol , will be faster :D
     
  5. ParaXY

    ParaXY Level 4

    Mar 14, 2017
    188
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    CI
  6. askmark

    askmark Level 11

    Aug 31, 2016
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    Default-Deny
    As you've paid for it couldn't you just contact BRN support for help?
     
  7. ParaXY

    ParaXY Level 4

    Mar 14, 2017
    188
    305
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    askmark likes this.
  8. askmark

    askmark Level 11

    Aug 31, 2016
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    Default-Deny
    Let's hope so.
    I wondered, i know you've disabled AppLocker but are there any group policies/reg tweaks you've applied that could be conflicting with AG?
     
  9. ParaXY

    ParaXY Level 4

    Mar 14, 2017
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    I'm not sure. Is there an AG logfile somewhere that can tell me what it's not happy with?
     
  10. askmark

    askmark Level 11

    Aug 31, 2016
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    Default-Deny
    I'm not sure. Have you checked in Event Viewer?
     
  11. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
    2,708
    11,871
    AppGuard LLC Virginia, U.S.
    That is not going to happen.
     
  12. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
    2,708
    11,871
    AppGuard LLC Virginia, U.S.
    The network is not protected by AppGuard.
     
  13. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
    2,708
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    AppGuard LLC Virginia, U.S.
    If there is any file path on the system that contains the "&" character, then that error can happen.

    also

    AppGuard cannot be uninstalled in Locked Down mode; you must lower protections to Protected, Allow Installs or OFF mode.
     
  14. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
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    Both of those Error messages are Windows error messages. There is some Windows policy on your system that is preventing the uninstall.
     
  15. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
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    Event Viewer > Windows > Application > Filter Current Log > Event Sources > Blue Ridge Networks

    The log just provides AppGuard events.
     
  16. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
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    That is correct, but not in Locked Down mode.
     
  17. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
    2,708
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    AppGuard LLC Virginia, U.S.
    #97 Lockdown, May 20, 2017
    Last edited: May 20, 2017
    You are getting the policy error most likely because of a file path somewhere on your system with the "&" character in it.

    Also, mounted virtual drives, mapped network drives and cloud storage that mounts as a drive can cause that policy error. Notably, cloud storage that mounts as a drive is no supported at this time.
     
  18. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
    2,708
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    AppGuard LLC Virginia, U.S.
    #98 Lockdown, May 20, 2017
    Last edited: May 20, 2017
    This is a Windows issue, and not an AppGuard issue.

    The workaround, as you noted, is to manually run the AppGuard msi.
     
  19. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
    2,708
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    We do not have defined special characters. Sometimes characters allowed by Windows in file paths will cause policy errors - most notably the "&" character.
     
  20. Lockdown

    Lockdown From AppGuard
    Developer

    Oct 24, 2016
    2,708
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    AppGuard LLC Virginia, U.S.
    #100 Lockdown, May 20, 2017
    Last edited: May 20, 2017
    You have to check all the file paths on your system to make sure there are none that will cause the policy error. A default install of Windows does not use characters such as "&" - at least not one that I have ever seen. It is still possible that a program would create a file path with characters, but in all cases that I have seen it has been file paths on non-system drives\partitions and user created file paths.

    Use a utility such as UltraSearch or Search Everything to inspect folder file paths and names. When using one of those utilities, only enable a search of folders. Search for non-letter characters permitted by Windows in the folder names\file paths.

    Also, mounted virtual drives, mapped network drives, and cloud storage that mounts as a drive can cause the error. Cloud storage that mounts a drive is not supported and will generate the same policy error.
     
    Andy Ful likes this.
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