- Aug 17, 2014
Apple has launched its Self Service Repair in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK. The program allows customers to perform repairs for the iPhone 12 series, iPhone 14 series, and some Macs. The services were first launched in the US last year.
The iPhone maker has announced that users will be able to access a wide range of individual parts through a new online store. Customers will have the option to either buy or rent the tools they need.
Apple assures that the parts available on the store are the same ones that are available to their network of authorized repair providers, and are offered at the same prices. In addition, customers can also send replaced parts back to Apple for refurbishment and recycling, and may even receive credit towards their parts purchase in some cases.
Apple's Chief Operating Officer Jeff Williams said:
“We believe the best technology for our customers and for the planet is technology that lasts, which is why we design our products to be durable and rarely require maintenance or repair," "But when a repair is needed, we want customers to have many options for safe, reliable, and secure repair. That’s why we’re excited to launch Self Service Repair in Europe, giving our customers direct access to genuine Apple parts, tools, and manuals."
Apple launches Self Service Repair program in eight European countries
Apple has announced that Self Service Repair is now available in eight European countries that provides repair manuals and genuine Apple parts and tools through the Apple Self Service Repair Store.
Apple launches Self Service Repair in Europe
Customers in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK can purchase genuine Apple parts and tools.