Solved Assistance with removing dllhost.exe

M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
Hi, I need assistance removing dllhost.exe COM Surrogate
 

Attachments

  • FRST.txt
    51.5 KB · Views: 43
  • Addition.txt
    46.8 KB · Views: 80
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.




Download
51a5f31352b88-icon_MBAR.png
Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract it, then it will start.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Click in the introduction screen "next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder and paste the content of the following files in your next reply:
    • "mbar-log-{date} (xx-xx-xx).txt"
    • "system-log.txt"




FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
Scans completed. CPU Usage seems to be lower. Right now I do not have multiple instances of dllhost.exe Comm Surrrogate running. However I still see multiple instances of svchost.exe running, is that part of the same malware issue?


Malwarebytes Anti-Rootkit BETA 1.08.1.1001
www.malwarebytes.org
Database version: v2014.11.13.10
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16736
Shawpe :: SHAWTOWER [administrator]
11/13/2014 3:19:32 PM
mbar-log-2014-11-13 (15-19-32).txt
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 419645
Time elapsed: 14 minute(s), 1 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 3
HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Updater Service (Adware.InstallBrain) -> Delete on reboot. [f15d34074a325ed831f6227f3ac6c040]
HKU\S-1-5-21-3354738990-967787671-2192684289-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5} (Trojan.Poweliks.B) -> Delete on reboot. [4b03a398d7a5e84e672e09f97f812fd1]
HKU\S-1-5-21-3354738990-967787671-2192684289-1001_Classes\CLSID\{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}\LOCALSERVER32\^ (Trojan.Poweliks) -> Delete on reboot. [400eaf8c413bd264e7b1bb477b8516ea]
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 2
HKCR\scrfile\shell\open\command| (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE "%1") Good: ("%1" /S) -> Replace on reboot. [ffffffffffffffffffffffffffffffff]
HKCR\regfile\shell\open\command| (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE "%1") Good: (regedit.exe "%1") -> Replace on reboot. [ffffffffffffffffffffffffffffffff]
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\ProgramData\IBUpdaterService\ibsvc.exe (Adware.InstallBrain) -> Delete on reboot. [f15d34074a325ed831f6227f3ac6c040]
Physical Sectors Detected: 0
(No malicious items detected)
(end)

Malwarebytes Anti-Rootkit BETA 1.08.1.1001
(c) Malwarebytes Corporation 2011-2012
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
Account is Administrative
Internet Explorer version: 10.0.9200.16736
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.926000 GHz
Memory total: 8553218048, free: 5595271168
Could not load protection driver
Downloaded database version: v2014.11.13.10
Downloaded database version: v2014.11.12.01
=======================================
Initializing...
------------ Kernel report ------------
11/13/2014 15:19:22
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\1506000.020\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\1506000.020\SYMEFA64.SYS
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\N360x64\1506000.020\ccSetx64.sys
\SystemRoot\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS
\SystemRoot\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS
\SystemRoot\system32\drivers\N360x64\1506000.020\Ironx64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141113.001\IDSvia64.sys
\??\C:\Windows\system32\drivers\ElRawDsk.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20141107.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\btath_bus.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\IntcHdmi.sys
\SystemRoot\system32\DRIVERS\udfs.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\drivers\kbdhid.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\PDFsFilter.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141113.003\EX64.SYS
\??\C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\VirusDefs\20141113.003\ENG64.SYS
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\wininet.dll
\Windows\System32\ws2_32.dll
\Windows\System32\shell32.dll
\Windows\System32\advapi32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\msctf.dll
\Windows\System32\setupapi.dll
\Windows\System32\kernel32.dll
\Windows\System32\normaliz.dll
\Windows\System32\Wldap32.dll
\Windows\System32\usp10.dll
\Windows\System32\lpk.dll
\Windows\System32\comdlg32.dll
\Windows\System32\user32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\imm32.dll
\Windows\System32\nsi.dll
\Windows\System32\difxapi.dll
\Windows\System32\iertutil.dll
\Windows\System32\msvcrt.dll
\Windows\System32\ole32.dll
\Windows\System32\sechost.dll
\Windows\System32\urlmon.dll
\Windows\System32\gdi32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\psapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8009e88790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007a\
Lower Device Object: 0xfffffa8009e84750
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8009e87790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000079\
Lower Device Object: 0xfffffa8009e81b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8009e86790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000078\
Lower Device Object: 0xfffffa8009e80060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa800a0e1790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000077\
Lower Device Object: 0xfffffa8009e81060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80095816f0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8007771050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80095816f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009582040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80095816f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8007771050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1F3E9ECD
Partition information:
Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 80262
Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 81920 Numsec = 30720000
Partition file system is NTFS
Partition is bootable
Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 30801920 Numsec = 1922721200
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa800a0e1790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009e86040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800a0e1790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8009e81060, DeviceName: \Device\00000077\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8009e86790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009e87040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009e86790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8009e80060, DeviceName: \Device\00000078\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8009e87790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009e88040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009e87790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8009e81b60, DeviceName: \Device\00000079\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8009e88790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009e89040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009e88790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8009e84750, DeviceName: \Device\0000007a\, DriverName: \Driver\USBSTOR\
------------ End ----------
Infected: C:\ProgramData\IBUpdaterService\ibsvc.exe --> [Adware.InstallBrain]
Infected: HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Updater Service --> [Adware.InstallBrain]
Infected: HKU\S-1-5-21-3354738990-967787671-2192684289-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5} --> [Trojan.Poweliks.B]
Infected: HKU\S-1-5-21-3354738990-967787671-2192684289-1001_Classes\CLSID\{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}\LOCALSERVER32\^ --> [Trojan.Poweliks]
Infected: HKCR\scrfile\shell\open\command| --> [Broken.OpenCommand]
Infected: HKCR\regfile\shell\open\command| --> [Broken.OpenCommand]
Scan finished
Creating System Restore point...
Cleaning up...
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================
 

Attachments

  • FRST.txt
    38.8 KB · Views: 90
  • Addition.txt
    42.8 KB · Views: 43
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    2.5 KB · Views: 47
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
Ran fix. Log attached. I did have an auto update to explore on a reboot, I know ideally there would not be any changes while troubleshooting but wanted to make you aware. PC Speed seems pretty good and CPU usage is much better. I do still have multiple instances of svchost.exe running, 13 of them.
 

Attachments

  • Fixlog.txt
    6.5 KB · Views: 38
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
I unchecked show processes from all users and the svchost instances go away. Overall speed seems good and CPU usage seems about what it should be for what I am doing as well.
 
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)


Recommended reading:
​
icon_exclaim.gif
MUST READ - security tips:

icon_exclaim.gif
MUST READ - general maintenance:


The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.



Recommended additional software:
​
icon_arrow.gif
TFC - to clean unneeded temporary files.
icon_arrow.gif
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gif
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gif
McShield - to prevent infections spread by removable media.
icon_arrow.gif
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gif
FiheHippo.com Update Checker - to keep your programs up-to-date.
icon_arrow.gif
Adblock - to surf the web without annoying ads!



Post-cleanup procedures:​


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​




Stay safe,
TwinHeadedEagle :)
 
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
Thought we were there, but not quite yet. I have three users on this machine, me, my wife and my kid. As I switched to me Norton gave me a Powerelinks notification, then when I looked at processes, I saw multiple dllhost's running under her id. PCU usage was at 100% again. Logged her off and seem back to normal. Do we need to run additional scans/fixes with her ID logged on. My kid was also logged on, did not see dllhost under her id.
 
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
Attached are the two logs from the other ID. Really slow on her side and PC usage is high.
 

Attachments

  • FRST.txt
    39.1 KB · Views: 70
  • Addition.txt
    40.7 KB · Views: 42
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    651 bytes · Views: 35
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
I think we may be in business now. Ran the fix on my wife's ID, also signed in as my kid, right now under any of the three ids and with all logged on I am not seeing multiple dllhost's. Speed is good under all logins and CPU usage is staying low.
 

Attachments

  • Fixlog.txt
    2.2 KB · Views: 23
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
Seems to be, I am logged into all three IDs, three websites up on each, CPU is pretty good, jumping around a bit but not pegged at 99-100 like it was. I am going to give it a day then run the DelFix that you have above. I assume I need to do that on both ID's that I had issues with.

Thanks for all your help with this.
 
M

Mark Shaw

New Member
Thread author
Nov 13, 2014
9
Trying to buy you a beer or two, should it show Purpose - Argus AMF? Just want to make sure I'm in the right place.
 
TwinHeadedEagle

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Yes, you're at right place :)


Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)


Recommended reading:
​
icon_exclaim.gif
MUST READ - security tips:

icon_exclaim.gif
MUST READ - general maintenance:


The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.



Recommended additional software:
​
icon_arrow.gif
TFC - to clean unneeded temporary files.
icon_arrow.gif
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gif
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gif
McShield - to prevent infections spread by removable media.
icon_arrow.gif
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gif
FiheHippo.com Update Checker - to keep your programs up-to-date.
icon_arrow.gif
Adblock - to surf the web without annoying ads!



Post-cleanup procedures:​


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​




Stay safe,
TwinHeadedEagle :)
 

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