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Windows Malware Removal Help & Support
ATRAPS.Gen2 / ZeroAccess removal
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<blockquote data-quote="Tyson J" data-source="post: 211207" data-attributes="member: 23852"><p>Not for sure when it was originally infected. Noticed a couple days ago Avira was not updating, last update was 3/13/14. When attempting to update there was an error and could not update. No other noticeable symptoms.</p><p></p><p>Uninstalled Avira and reinstalled newest version, still unable to update. Performed system scan and showed ATRAPS.Gen2 infection. Followed instructions on MalwareTips blog for removing this infection (Can post link if needed). During these scans also found Zero Access and other malware. Followed instructions as described but I am still unable to update Avira and am concerned that malware may still be present. I greatly appreciate your help.</p></blockquote><p></p>
[QUOTE="Tyson J, post: 211207, member: 23852"] Not for sure when it was originally infected. Noticed a couple days ago Avira was not updating, last update was 3/13/14. When attempting to update there was an error and could not update. No other noticeable symptoms. Uninstalled Avira and reinstalled newest version, still unable to update. Performed system scan and showed ATRAPS.Gen2 infection. Followed instructions on MalwareTips blog for removing this infection (Can post link if needed). During these scans also found Zero Access and other malware. Followed instructions as described but I am still unable to update Avira and am concerned that malware may still be present. I greatly appreciate your help. [/QUOTE]
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