Troubleshoot Avira Safe Search Plus chrome extension problem

[maanastr]

Recently I installed Avira free antivirus for 2 days. after that I uninstalled it, but now problem is with its extension Avira Safe search plus. I have removed it from my chrome browser so many times. but still it is showing in chrome every time and giving option of enable or remove. Every time I removed but whenever I restart my browser it is there. I thoroughly uninstalled but i dont how it automatically get installed without any permission. screenshot is attached. how to reomove it? It is very annoying.

 

[Jack]

Recently I installed Avira free antivirus for 2 days. after that I uninstalled it, but now problem is with its extension Avira Safe search plus. I have removed it from my chrome browser so many times. but still it is showing in chrome every time and giving option of enable or remove. Every time I removed but whenever I restart my browser it is there. I thoroughly uninstalled but i dont how it automatically get installed without any permission. screenshot is attached. how to remove it? It is very annoying.

Hello,
Fist off all make sure your extensions aren't synced. Also Avira Antivirus is not installed on your device right? Next, can you go through these options:

OPTION 1: Run the Chrome Cleanup Tool, then deleted the Avira folders from Chrome extension folder by navigating to: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions
The Avira extension ID should be: ipmkfpcnmccejididiaagpgchgjfajgp and ccbpbkebodcjkknkfkpmfeciinhidaeh

OPTION 2: Did you try to use Revo Uninstaller Freeware to remove Chrome, and delete all the left over files and registry keys?


OPTION 3: You can also manually uninstall Chrome, then delete all the files from the below locations.
(Before doing this make sure you backup your bookmarks, if you have any)

• C:\Program Files (x86)\Google\Chrome and
• C:\Users\<YourUserName>\AppData\Local\Google\Chrome or the entire Google folder. Or open Run and type in %LOCALAPPDATA%

Next:

1. Open the Registry Editor by pressing the Windows Key + R type regedit and click OK.
   
2. Find:
   • HKEY_CURRENT_USER\Software\Google and delete it by right clicking it and selecting delete.
   • HKEY_LOCAL_MACHINE\SOFTWARE\Google and delete it by right clicking it and selecting delete.
3. Click File > Exit
   
4. Restart your PC

Install Chrome again from this link:
Install Chrome offline on Windows - Google Chrome Help


Let me know if any of these options has helped you.


Let also tag the Avira developer, @Kirill Krechetnikov, maybe he can help.

 

[maanastr]

Recently I installed Avira free antivirus for 2 days. after that I uninstalled it, but now problem is with its extension Avira Safe search plus. I have removed it from my chrome browser so many times. but still it is showing in chrome every time and giving option of enable or remove. Every time I removed but whenever I restart my browser it is there. I thoroughly uninstalled but i dont how it automatically get installed without any permission. screenshot is attached. how to reomove it? It is very annoying.

Look at this @Kirill Krechetnikov

 

[maanastr]

Hello,
Fist off all make sure your extensions aren't synced. Also Avira Antivirus is not installed on your device right? Next, can you go through these options:

OPTION 1: Run the Chrome Cleanup Tool, then deleted the Avira folders from Chrome extension folder by navigating to: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions
The Avira extension ID should be: ipmkfpcnmccejididiaagpgchgjfajgp and ccbpbkebodcjkknkfkpmfeciinhidaeh

OPTION 2: Did you try to use Revo Uninstaller Freeware to remove Chrome, and delete all the left over files and registry keys?


OPTION 3: You can also manually uninstall Chrome, then delete all the files from the below locations.
(Before doing this make sure you backup your bookmarks, if you have any)

• C:\Program Files (x86)\Google\Chrome and
• C:\Users\<YourUserName>\AppData\Local\Google\Chrome or the entire Google folder. Or open Run and type in %LOCALAPPDATA%

Next:

1. Open the Registry Editor by pressing the Windows Key + R type regedit and click OK.
   
2. Find:
   • HKEY_CURRENT_USER\Software\Google and delete it by right clicking it and selecting delete.
   • HKEY_LOCAL_MACHINE\SOFTWARE\Google and delete it by right clicking it and selecting delete.
3. Click File > Exit
   
4. Restart your PC

Install Chrome again from this link:
Install Chrome offline on Windows - Google Chrome Help


Let me know if any of these options has helped you.


Let also tag the Avira developer, @Kirill Krechetnikov, maybe he can help.

Thanks for the help. I will do these steps and will infrm after that

 

[Marko :)]

It's really strange that you can't get rid of Avira extensions. They must be saved somewhere and that's why they keep returning.

 

[lab34]

Hello, maybe you can use Autoruns for Windows to check if there is a startup item related to avira.
For example, lastpass is putting an installer in Start Menu \Programs\Startup

 

[Monetdance]

Did you fix this problem? I met the same situation as you, very annoying...

 

[snorkyfab]

Hello, I've fixed the issue finally.

It's not really avira the problem, I had the same issue with mac afee web advisor and avira extensions. It's more when the uninstall of the extensions didn't work well, then chrome each time you open it will reinstall automatically the extensions.

- Install session buddy (just to back up your tabs)
- Sync your account on gmail, so it will keep all your extensions and bookmarks, you save your session and export it on the desktop
- Uninstall chrome
- Execute "regedit" to open the register editor and delete this folder :
Ordinateur\HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
- Launch CC cleaner to clean the registery
- Install a fresh google chrome
- Open chrome, then close it
- Open chrome, delete the extensions, avira and the others will be there it's possible, close it
- Reopen Chrome and this time nothing is coming back