- Jan 23, 2017
- 3
Hello. Sucker that I am and disregarding a gazillion bad reviews on the net, I relented and paid the USD 499(!). See, I was desperate as I got very heavily infected on Saturday morning with, among a gazillion other 'goodies', the dread wizzcaster browser hijacker wich is a b*tch to remove.
Sure, SpyHunter found lots of baddies - and then asked for money to clean up. No trial, no breaks whatever. That's why I consider it ransomware.
But the fun didnt stop there. All of a sudden SH 'found' lots of problems offered to fix them. I have 23 years experience as a PC support/repair person and I know when things are not right.
So I sent their customer support this message:
-----------------------------------------------------
Today I received a dire warning from SpyHunter saying:
'Your DNS settings have been modified. Accept changes or restore original saved settings?
Accept | (which was the default choice) | Restore | Remind me later.'
This has never, in my 23 years of PC use (I'm 59), happened before.
I.e., not before I installed Spyhunter, wich I am now convinced is indeed malware of the first degree.
I made the wrong choice in the dialog (Accept or Restore, I forget) and subsequently got nowhere on the net. DNS error, don't you know.
Luckily, a few reboots were enough to fix this 'error'. Dumb luck you might say.
SH obviously a) manufactures errors, then b) 'finds' them.
I will report this to PayPal and have my money back, rest assured.
-----------------------------------------------------
and have not received a peep in the way of reply 3 days later so I just finished filing a complaint with PayPal - just as promised.
Thank G*d for payPal btw where they can *really* help with criminals like this. Just like eBay UK.
Sure, SpyHunter found lots of baddies - and then asked for money to clean up. No trial, no breaks whatever. That's why I consider it ransomware.
But the fun didnt stop there. All of a sudden SH 'found' lots of problems offered to fix them. I have 23 years experience as a PC support/repair person and I know when things are not right.
So I sent their customer support this message:
-----------------------------------------------------
Today I received a dire warning from SpyHunter saying:
'Your DNS settings have been modified. Accept changes or restore original saved settings?
Accept | (which was the default choice) | Restore | Remind me later.'
This has never, in my 23 years of PC use (I'm 59), happened before.
I.e., not before I installed Spyhunter, wich I am now convinced is indeed malware of the first degree.
I made the wrong choice in the dialog (Accept or Restore, I forget) and subsequently got nowhere on the net. DNS error, don't you know.
Luckily, a few reboots were enough to fix this 'error'. Dumb luck you might say.
SH obviously a) manufactures errors, then b) 'finds' them.
I will report this to PayPal and have my money back, rest assured.
-----------------------------------------------------
and have not received a peep in the way of reply 3 days later so I just finished filing a complaint with PayPal - just as promised.
Thank G*d for payPal btw where they can *really* help with criminals like this. Just like eBay UK.
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