I find it perfect for friends and family. Also their Android product is very very good. The $39 for 2 years, unlimited devices was hard to pass up since Panda Dome Advanced was expiring. So far so good.
Me personally? I don't use it. I use default deny, group policies and SRP/Anti-Exe technology to keep the endpoints safe so I don't need a suite and good ole' Gryphon is sitting on the wan with aggressive configuration (and ESET). But it would be miserable for me to do that to family/friend systems so BD2020 works perfectly fine for them. Also I have convinced most of them to get a Gryphon, and the net result is, I don't need to do anymore malware removals, ever. (it used to be a monthly thing)
I'd reccomend BDTS to friends and family too. It ran great for me and it seems like the perfect solution for the none tech savvy users. The fact it is fully automated is a bonus in that regard. I think it offers solid security for the everyday user without any inconveniences. Plus theres the VPN, system clean up tools etc. I, like many other users setup a separate VON etc. But, for regular users everything they need is right there in the BD UI isn't it. And, the phishing protection seems awesome which is a feature that will be extremely useful for regular users. I like the product. My main system is locked down tight, but on my day to day system I just use KIS, some SRP and a few other tweaks and call it a day.
Are Gryphon routers accessible in the UK? I'm looking for a little bit of extra security at the network level mainly for my family members who are also connected to the same network. I was trying to find a Bloksi router in the UK but they don't seem to be available. I've got a PI-Hole system set up. The network protection is mainly just to keep my non tech savvy family safer, and if it offers me extra protection too then that's a bonus.
I am considering setting up a hardware firewall again. It's been a while since I've used one, but at the moment I came decide between building the hardware myself and using a free firewall installation or just buying one all ready set up and configured so I've got minimal set up when it arrives. I'm setting up a home server to use my own cloud storage and making sure theres plenty of room for my family members to use it as their default cloud storage instead of using Google drive, one drive etc. And I'm considering setting up my own VPN and SearX instance. So, a reasonably priced hardware firewall is my next purchase. Either that or I'll build one. I think I'd be better off just buying one though. I just can't make my mind up between purchasing one or building one.
But back on topic - BD is a very nice product for friends and family I agree completely on that. It doesnt give them any headaches, it stays completely out of their way, offers solid protection, has a VPN that's easy enough for them to use and, has awesome phishing protection.
It's a solid well balanced and silent product that I'd reccomend to regular users without hesitation.
I reccomend it to my neighbours teenage son who's a bit of a tech geek but he said he doesn't need protection he's learning to be a hacker lol. He even asked if I'd mind if he tried breaching my network and systems. I told him to knock himself out. I've never seen a kid so excited lol.