- Apr 29, 2019
So After all that said in previous post (Compare Protection - Security solution for prosumer? (2 PCs)) I have decided to give BitDefender a try. Currently it has 3 main problems:
- It doesn't allow me to download .exe files, including safe ones. The connection is so much slowed than will eventually drop, I suspect that BD is checking the file while it downloads which looks stupid. It could just check it once finished I suppose. Disabling modules will resolve this issue but would be annoying to do so every time I need to download an installer
- Similarly to previous point, it slows down some Prime Video streaming, some videos have sort of ads of other shows before the content. for those who are used to PV the ads can be skipped or the content can be added to the list for being watched later. When the main content has such pre-video or ads, the main content will not play. Again disabling all modules resolve.
- This is probably the bigger problem; the support! It like hitting a classic rubber wall, they have a protocol and follow it blindly, they doesnt read the tickets. I'm pretty much sure that these issues are well known to them, having me beta-test their product is not resolving my issue. I also noticed that their support tool is trying to send 1 GB of data at every ticket over HTTP, which obviously fail, for some reason it is making a timestamp of my system, including the Apps folder where I keep all the installers.