Troubleshooting Blue screen after sleep mode and then PC crashes

[Resham]

Hi everyone,

I have been having this annoying problem since last few weeks. It happens randomly. When I put my PC into sleep mode, instead of PC going to sleep, it will just show a blue screen and will become unresponsive. At that time, I had to do a force shut down and restart the PC again.

Here's the problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF8A00032B518
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8000327E25B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070614-25256-01.dmp
C:\Users\Basnet\AppData\Local\Temp\WER-138435-0.sysdata.xml

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I am using windows 7 64bit. Any help would be appreciated.

Thanks

 

[MrExplorer]

@BoraMurdar I guess Bora will help you out.
Sorry Bora i don't know how to solve it out, so suggested your name.

 

[BoraMurdar]

Files that help describe the problem:
C:\Windows\Minidump\070614-25256-01.dmp
C:\Users\Basnet\AppData\Local\Temp\WER-138435-0.sysdata.xml

Can you attach those files and send me via PM (Private Message)?
Problem can be caused by lot of stuff...

 

[BoraMurdar]

In meantime try this :

Open Command Prompt as Administrator
enter this command
powercfg -h off and press Enter.

Tell me if Blue Screen comes up now.

 

[Resham]

Did.. but nothing happened.