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<blockquote data-quote="hjlbx" data-source="post: 380629"><p>You are missing Microsoft patch for W7 systems.</p><p></p><p>That crash address is wrong; it is not ntoskrnl.exe but instead netio.sys driver.</p><p></p><p>The problem is not Emsisoft, but Microsoft... the netio.sys driver causes IRQL_NOT_LESS_OR_EQUAL BSOD.</p><p></p><p>Microsoft Hot-Fix here: <a href="https://support.microsoft.com/kb/2958399/" target="_blank">https://support.microsoft.com/kb/2958399/</a></p><p></p><p>Emsisoft Support Forum here: <a href="http://support.emsisoft.com/topic/16995-five-bsod-since-i-started-using-eis-last-week/?hl=%2Birql_not_less_or_equal+%2Bbsod" target="_blank">http://support.emsisoft.com/topic/16995-five-bsod-since-i-started-using-eis-last-week/?hl=+irql_not_less_or_equal++bsod</a>.</p><p></p><p>You can also search "IRQL_NOT_LESS_OR_EQUAL" on Emsi Support Forum for a whole bunch of threads regarding this issue.</p><p></p><p>Uninstall EIS, reboot, install MS Hot-Fix, reboot, re-install EIS, reboot.</p><p></p><p>Should fix problem.</p><p></p><p>Do not delete the minidump created by the BSOD !!!</p><p></p><p>Full Path : C:\Windows\Minidump\050415-23150-01.dmp</p><p></p><p>In case above Hot-Fix does not correct issue, post minidump along with report on Emsi Support Forum. Zip the minidump and attach to your post.</p><p></p><p>They will get you up and running.</p><p></p><p>They always do...</p></blockquote><p></p>
[QUOTE="hjlbx, post: 380629"] You are missing Microsoft patch for W7 systems. That crash address is wrong; it is not ntoskrnl.exe but instead netio.sys driver. The problem is not Emsisoft, but Microsoft... the netio.sys driver causes IRQL_NOT_LESS_OR_EQUAL BSOD. Microsoft Hot-Fix here: [URL]https://support.microsoft.com/kb/2958399/[/URL] Emsisoft Support Forum here: [URL='http://support.emsisoft.com/topic/16995-five-bsod-since-i-started-using-eis-last-week/?hl=%2Birql_not_less_or_equal+%2Bbsod']http://support.emsisoft.com/topic/16995-five-bsod-since-i-started-using-eis-last-week/?hl=+irql_not_less_or_equal++bsod[/URL]. You can also search "IRQL_NOT_LESS_OR_EQUAL" on Emsi Support Forum for a whole bunch of threads regarding this issue. Uninstall EIS, reboot, install MS Hot-Fix, reboot, re-install EIS, reboot. Should fix problem. Do not delete the minidump created by the BSOD !!! Full Path : C:\Windows\Minidump\050415-23150-01.dmp In case above Hot-Fix does not correct issue, post minidump along with report on Emsi Support Forum. Zip the minidump and attach to your post. They will get you up and running. They always do... [/QUOTE]
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