Troubleshoot Bogus Microsoft de-activation message

[Coopsmom]

I received an email saying my Microsoft account would be de-activated in 24 hours if I didn’t confirm my info. I checked the website, and it’s bogus, but I have been infected to the degree I will get these bogus messages. This is on my IPhone 7, and IPad 2. What can I do ?

 

[Ink]

Microsoft (and others) will never ask you to confirm your details.

1. Report as Phishing
2. Block the Sender (although may not be effective)
3. Delete the email

- Do not open any links in the email to your browser.
- Do not enter any credentials (email/passwords).

Protect your Microsoft account:

• Use a secure password manager to generate a password 12+ characters/digits/symbols
• Enable 2nd Factor Authentication
• Download Microsoft Authenticator
• Review your recent activity

Extra, but not required:
Change your alias and use as default for sign-in.

If you use Outlook apps for emails:
- How to deal with phishing in Outlook.com
- Check the Junk filter is enabled

How to help keep your Microsoft account secure - Microsoft Support

Learn how to keep your Microsoft account safe, including making a strong password, identifying safe emails, and reviewing account activity.

support.microsoft.com