Troubleshoot Boot Prob

[Deleted member 2913]

When I press the start button on my Lenovo V570 it gets hung up on the initial page that says Lenovo in large white letters in the middle of the screen. In the lower left corner it says "Press F2 for enter setup, F12 for enter MultiBoot Menu". In the lower right corner there is a bar that gets hung up immediately at about the half way point.

I can't start the computer in SAFE mode with f8.

 

[Koroke San]

I searched google & figured out that " bioExcess fingerprint reader or Veriface " is the issue here & i suspect the same reason for u. The solution is to boot in safe mode & disable it from running startup in msconfig & later uninstall it. But since u don't get into safe mode, i have a hard time finding solution fo u.

 

[Koroke San]

The system stucks at the same Lenovo screen.

After inserting the disc & restarting the system, should I press any key?

If it shows in screen " press enter any key " then u need to press any key quickly.

 

[Deleted member 2913]

I searched google & figured out that " bioExcess fingerprint reader or Veriface " is the issue here & i suspect the same reason for u. The solution is to boot in safe mode & disable it from running startup in msconfig & later uninstall it. But since u don't get into safe mode, i have a hard time finding solution fo u.

I searched google a lot & Lenovo forum for my system & other system too & tried as many solutions I could find & apply but nothing worked.
I too found the one you have mentioned but the prob is can't get into safemode, bios, multiboot menu, etc...

 

[Koroke San]

Sorry my limited knowledge can't give u help as much u wanted but.. i'll try to find solution for u & if i get any i'll post here.

 

[Deleted member 2913]

Sorry my limited knowledge can't give u help as much u wanted but.. i'll try to find solution for u & if i get any i'll post here.

Ok, thanxx for the support & time.

 

[jamescv7]

@yesnoo: I don't want to give you pessimistic thinking but try to update the BIOS however if persist then it needs hardware replacement which costly though.

According on my research, it ends either replacement which highly chance of to work or flash BIOS for possible corruption.

 

[Deleted member 2913]

@yesnoo: I don't want to give you pessimistic thinking but try to update the BIOS however if persist then it needs hardware replacement which costly though.

According on my research, it ends either replacement which highly chance of to work or flash BIOS for possible corruption.

I am ready to flash BIOS.
But how to flash BIOS when the system cant boot from USB, etc...?

 

[jamescv7]

@yesnoo : Have you try to insert an external keyboard and see if you can access BIOS? You may check my post about using msconfig.

 

[Deleted member 2913]

@yesnoo : Have you try to insert an external keyboard and see if you can access BIOS? You may check my post about using msconfig.

How can I use msconfig when the system cant boot?

Dont have external keyboard.

When I keep pressing F2 to enter BIOS, at the bottom I see please wait... & a bar progressing but the progress stucks at mid-way.

 

[Deleted member 178]

When I keep pressing F2 to enter BIOS, at the bottom I see please wait... & a bar progressing but the progress stucks at mid-way.

you shouldn't have to wait it loading. it is supposed to be instantaneous

 

[Deleted member 2913]

you shouldn't have to wait it loading. it is supposed to be instantaneous

I know that, just mentioned for the info here that the keyboard seems to be working fine.

 

[Andrew999]

I think it was from clean up software,malware,software updates or windows updates.good luck with the problem hope you fix it

 

[Deleted member 2913]

Today I took the laptop to 2 technician & both mentioned the prob seems like due to motherboard & they will have to check the laptop to verify the prob & give me the cost for repairing charges.

What do you guys suggest & what should be the cost for repairing charges if the prob is with motherboard?
I asked this coz I want to be little prepared to discuss the prob & repairing charges.
What amount app in indian rupees (INR) should I accept & be fine to pay for repairing motherboard prob?

 

[Deleted member 2913]

Just now I downloaded BIOS from Lenovo for my laptop.
BIOS file looked like zip file but properties showed exe.
Extracted BIOS file, extraction gave zip file, extracted again & got a folder with bunch of files. There was a folder named "Crisis". Inside it was BIOS file in .cap format & Readme file. Readme file mentioned create bootable USB, rename BIOS file to BIOS.cap & copy to USB. Attach USB, press & hold fn + R & press power, keep holding fn + R for few secs & leave. You will see BIOS flashing screen.
I did the above & BIOS flashed successfully.

Now the progress bar on Lenovo screen stucks at the end i.e loads fully & then stucks (previously it stucked at halfway)
Now F2 takes me to BIOS setup (previously progress bar stucked at halfway for F2 too)

BIOS setup - Security - showed "No HDD detected".
I corrected time/date on BIOS, saved & exited but still BIOS - Security - mentioned "No HDD detected".
I changed SATA Controller in BIOS from AHCI - IDE, saved & exited & now BIOS - Security - HDD detected.
But still on Lenovo screen progress bar loads fully & stucks.
I tried F8 & on Lenovo screen progress bar fully loads & proceeds but blank screen & nothing after that.

What should I do now?

Lenovo V570
Win 7 64 Home

 

[Deleted member 2913]

I have prepared Hirens Bootable USB & its working on the system i.e I see the menu.
What to do now?

 

[Deleted member 2913]

I have never used Hirens Boot CD. I prepared Hirens Bootable USB. I entered MiniXP. And under MiniXP...DiskManagement shows partitions healthy but the space shown is same i.e 190Gb & free space 190GB too & the same for other partitions too.

I have a bootable Win 10 USB. I tried to install Win 10 & the first screen appeared i.e Windows logo with little spinning circle below the logo...the screen was there little longer than usual & then proceeded but black screen & nothing after that.

I tried chkdsk under MiniXP & get file fragments unreadable.

I am trying to remove harddisk & reseat again. I have removed the screw but cant figure out to remove harddisk. Will watch some videos on this & try.

 

[Deleted member 2913]

Guys,

Tried replacing damaged HDD with a HDD from other laptop. It worked. Did a Win 10 64 clean install & activated with Win 7 Key on the back of the laptop. Activation was successful. Everything fine.

Thanxx for your support & time.

Regards
Yesnoo

 

[Exterminator]

Guys,

Tried replacing damaged HDD with a HDD from other laptop. It worked. Did a Win 10 64 clean install & activated with Win 7 Key on the back of the laptop. Activation was successful. Everything fine.

Thanxx for your support & time.

Regards
Yesnoo

So I am guessing you killed two birds with one stone.Both of your problems solved

 

[Deleted member 2913]

So I am guessing you killed two birds with one stone.Both of your problems solved

Lenovo prob solved.
As you can see this thread we tried quite a few solution. Finally solved.
And HP has black screen prob as you know but Lenovo is working now so 1 active system with no prob will be there & the best part is Lenovo specs are better than HP.

For HP black screen prob as you know we have tried many solutions. Only solution now remain are as you have mentioned in that thread to try with power cord only for few days i.e without battery. So will give it a try. And another solution check inverter that's going to be little tough for me but will give a try or take to tech.

 

[Exterminator]

Lenovo prob solved.
As you can see this thread we tried quite a few solution. Finally solved.
And HP has black screen prob as you know but Lenovo is working now so 1 active system with no prob will be there & the best part is Lenovo specs are better than HP.

For HP black screen prob as you know we have tried many solutions. Only solution now remain are as you have mentioned in that thread to try with power cord only for few days i.e without battery. So will give it a try. And another solution check inverter that's going to be little tough for me but will give a try or take to tech.

If Lenovo is better then I wouldn't bother with the HP anymore