Browser Keeps Changing to Bing or Despite Default Browser Being Different

[anayaochoa98]

This has happened recently, today in fact; I can still access google chrome which I typically use, but the initial search keeps changing to bing despite the default browser being set to Chrome. I have even removed all other search engines from the list in settings. As long as I quickly open a new tab and re-enter my search, it directs me to google chrome. I was reading it could be a malware but I have no idea what that even means. Thanks for your help in advance.

 

[anayaochoa98]

I ran what I needed to and here are the files

 

[icotonev]

Hello ..! Welcome to MalwareTips..!
We missed your thread and were slow to respond. Please accept our apologies..!
Do you need our help yet..?

 

[icotonev]

Please follow the following instruction to get started:

Run AdwCleaner (scan only)

Download AdwCleaner and save it to your desktop.

• Double click AdwCleaner.exe to run it.
• Click Scan Now.
  • When the scan has finished, a Scan Results window will open.
  • Click Cancel (at this point do not attempt to Quarantine anything that is found)
• Now click the Log Filestab.
  • Double click on the latest scan log (Scan logs have a [S0*] suffix, where * is replaced by a number. The latest scan will have the largest number)
  • A Notepad file will open containing the results of the scan.
  • Please post the contents of the file in your next reply.

Run Malwarebytes (scan only)

• Download Malwarebytes and save it to your Desktop.
• Once downloaded, close all programs and Windows on your computer.
• Double-click on the icon on your desktop named MBSetup.exe. This will start the installation of MBAM onto your computer.
• Follow the instructions to install the program.
• When finished, double click the program's icon created on your Desktop.
• Click the little gear on the top right (Settings) and when it opens, click the Security tab and make sure about the following:

Under the title Scan Options, all the options are checked.
Under the title Windows Security Center (Premium only) the option is NOT checked.
Under the title Potentially unwanted items all options are set to Always.

• Click on the little gear to return to the main menu and select Scan. The program will start scanning your computer. This may take about 10 minutes, but in some cases it may be take longer.
• When finished, you will see the Threat Scan Summary window open.
• If threats are not found, click View Report and proceed to the two last steps below.
  
  If threats are found, make sure that all threats are not selected,close the program and proceed to the next steps below.
  • Open Malwarebytes again, click on the Scanner, and then on the Reports tab.
  • Find the report with the most recent date and double click on it.
  • Click on Export and then Copy to Clipboard.
  • Paste its content here, in your next reply.

In your next reply, please post:

1. The AdwCleaner[S0*].txt
2. The Malwarebytes report

 

[icotonev]

Do you still need help..?

 

[icotonev]

Due to lack of activity, this topic is now closed.
If you still need help, open a new topic, and wait for a new helper.