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Windows Malware Removal Help & Support
Browser pop-ups from explorer.exe lingering post clean-up
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<blockquote data-quote="lemonbonp" data-source="post: 781914" data-attributes="member: 76765"><p>Greetings,</p><p>I've recently accidentally slipped on a trojan and brought down programs from who-knows-where on my computer. I've been fiddling with this for around 12 hours now with manual removals and countless Malwarebytes scans with restarts and the one thing that seems to linger is a trojan/spyware/ransomware pop-up that creates a tab in the open browser, but is stopped by Malwarebytes. I'm looking for what is opening those tabs anyway, which pop up at 5-10 minute intervals.</p><p>I've tried running a different antivirus, Avast in this case, to no new results.</p><p>I'd like some real human help, unlike the great support service Malwarebytes offers... Which consisted of emailing me the same pre-written response twice. :emoji_disappointed:</p><p></p><p>The attached picture is an example of the reports I get, the only changing information being the website it redirects to, the IP adress, and the type of threat per website.</p></blockquote><p></p>
[QUOTE="lemonbonp, post: 781914, member: 76765"] Greetings, I've recently accidentally slipped on a trojan and brought down programs from who-knows-where on my computer. I've been fiddling with this for around 12 hours now with manual removals and countless Malwarebytes scans with restarts and the one thing that seems to linger is a trojan/spyware/ransomware pop-up that creates a tab in the open browser, but is stopped by Malwarebytes. I'm looking for what is opening those tabs anyway, which pop up at 5-10 minute intervals. I've tried running a different antivirus, Avast in this case, to no new results. I'd like some real human help, unlike the great support service Malwarebytes offers... Which consisted of emailing me the same pre-written response twice. :emoji_disappointed: The attached picture is an example of the reports I get, the only changing information being the website it redirects to, the IP adress, and the type of threat per website. [/QUOTE]
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