Solved browsers are infected by some rassion web site, edge is worse

[eric2k]

the popup just won't go away, please help. my wife doesn't want to use this new machine for anything. I found it really unsecure too...

already tried all malware tools but it comes back every time.

I really appreciate any help. thanks a lot!
Eric

 

[TwinHeadedEagle]

Hello,

Is this company/business machine?

 

[eric2k]

Hello,

Is this company/business machine?

Hi there, no, it's my personal laptop. Thanks.

 

[TwinHeadedEagle]

Can you make a picture how these pop-ups look like?

 

[eric2k]

Hi Eagle

I've been trying to get it this morning but so far it didn't come back. No idea it's removed or just take a rest? the last thing i did is to do a deep scan by Zemana AntiMalware and it did find a ip hijack which was not discovered by all other tools even its own smart scan.

Not sure if that makes a difference? but i'm sure last night those pop ups were still there after the scan.

thank you eagle for your help.
Eric

 

[TwinHeadedEagle]

It is very possible that Zemana took care of it because right now I do not see signs of active infection in your reports. I would appreciate if you could attach all zemana reports.

 

[eric2k]

here it is, the last one is clean.

thanks
Eric

 

[TwinHeadedEagle]

Yes, you had fake DNS server set on your PC. Zemana took care of it in Smart Scan.

Wi-Fi
Status : Scanned
Object : Wi-Fi 87.118.74.138
MD5 : -
Publisher : -
Size : -
Version : -
Detection : DNS Hijack
Cleaning Action : Repair
Related Objects :
DNS Server - Wi-Fi : 87.118.74.138

 

[eric2k]

Hopefully that's it, I will keep watching and update here. Could my router get affected?

 

[TwinHeadedEagle]

I don't think so.