Solved BuyNSave Ads Popping up on Extensions after Removal

[reniebeani]

BuyNSave Ads keep popping up as shown in the attached screen shot below. It keeps popping up as an extension every time I open the extension page.

 

[argus]

Helllo,

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[reniebeani]

Hello argus,

Thanks for your reply.

I am currently trying to disable my protection software. I have an expired version of McAfee Security Scan Plus and I cannot find the disabled button for it. Is it okay I uninstall it altogether? Every time I try to download ZOEK, a popup from McAfee comes up stating that it has quarantined it. I thought that if it was an expired version, it would be automatically disabled but I guess not. Before I proceed with uninstalling it, I would like to confirm.

In addition, every time I am on a website the below image pops up. It also has the website keepnbroowse.info.

 

[argus]

Before I proceed with uninstalling it, I would like to confirm.

Okay, uninstall

 

[reniebeani]

Hello. I have attached the end results

 

[argus]

Re-run zoek and run this script:

C:\Users\Kathy\AppData\Local\Google\Chrome\User
lmjegmlicamnimmfhcmpkclmigmmcbeh;chr
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b

 

[reniebeani]

Okay.

 

[argus]

Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[reniebeani]

Here:

 

[argus]

Chrome:
=======
CHR dev: Chrome dev build detected! <======= ATTENTION

Chrome installation is altered by malware. Reinstall is needed.

Uninstall Chrome

Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[reniebeani]

Hello,

I have uninstalled chrome. I also ran the FRST tool and saved the fixlist, then it asked for a restart so I accepted it and no list popped up, so I decided to try to fun the FRST tool again and it says:
"no fixlist.txt found. The fixlist.text should be in the same folder/directory the tool is located."

It worked before it told me to restart...

 

[reniebeani]

Actually, I think this is the file...

 

[argus]

Is everything ok now?

 

[reniebeani]

Yes, I believe it is okay. Can I reinstall chrome again to see if the problem occurs? I think a lot of the problems were from chrome.

 

[argus]

It was the developer version, dev-m and extension BuyNSave. Only reinstallation does not help.
Now you have a version of "m"

Download DelFix by Xplode and save it to your desktop.

• 
  
  
  • Run the tool by right click on the
    
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[reniebeani]

What does this entirely mean: Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[argus]

Yes. In the System Restore can fall behind malware.

 

[reniebeani]

will it affect anything like delete documents that I have?

 

[argus]

not don't worry

It won't affect your documents, pictures, or other data.

 

[reniebeani]

alrightyy