Solved BuyNSSave won't go away : causing huge problems for PC

[Igotabigproblem]

It's really affecting me, and I believe its spreading to cause more problems like problems with downloads and websites, and I'd really like it removed.

I've scanned with microsoft security essentials which came up with 3 files that I've managed to remove. Still not helping though.

 

[argus]

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Igotabigproblem]

When I try to use the scan this message comes up (screenshot) http://prntscr.com/5q0kr2

 

[argus]

Download here, unpack and run
http://www.speedyshare.com/F6ea2/argus.zip

 

[Igotabigproblem]

Helllo, My name is Argus and and I will be helping you with your computer problems. Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Scan with Farbar Recovery Scan Tool Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Igotabigproblem]

Sorry my browser is #####ing up, I cant reply to you from my browser as theres nowhere for me to type, its just blank, im getting a new error now: prntscr.com/5q0qin

Im currntly messaging from ipad and still following steps from computer

 

[argus]

Which browser, chrome?

Use Internet Explorer or Firefox

 

[Igotabigproblem]

Trying to use firefox but constant ads and popups coming

 

[Igotabigproblem]

Im currently on a very laggy firefox right now, I was using Chrome before.
When i try to use Farbar i press scan and it scans for 3 seconds then comes up with the error which i screenshotted. :/ There is a FRST still being attached though, but I dont know how accurate it will be.

 

[argus]

Install Adblock Plus
https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

 

[Igotabigproblem]

cannot download Adblock plus on mozilla; this is the error coming up http://prntscr.com/5q0x5l

 

[Igotabigproblem]

Could it be that my new internet d-link dongle is causing this?
These problems started around the same time that i got it.
It was sent to me by talktalk

The problems started however, after I tried to jailbreak my iphone by downloading Pangu

 

[argus]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



FRST.txt not complete. Download the new Farbar via Firefox and attach logs, after fix.

 

[Igotabigproblem]

http://prntscr.com/5q155t ... I've tried it with them both inside a folder on desktop too... I dont know whats wrong

 

[argus]

You cannot use FRST shortcut, you have to use original file.

 

[Igotabigproblem]

Im trying it all but its still bugging up. Do you have teamviewer? It would be extremely useful and quicker

 

[argus]

Running from C:\Users\Cooler Master\Downloads

The original location is here

 

[Igotabigproblem]

Okay jesus christ its finally fixing. Ill upload fixlog when done or want me to go straight to scan once fixed?

Edit: it force restarted my PC, hold on

 

[Igotabigproblem]

Okay still same problem. When I try scan... As soon as i get to "Scanning Chrome: Extensions", this comes up:

http://prntscr.com/5q1emq

 

[argus]

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.