Approx. start date
Jul 1, 2018
List of current issues
Buffering whilst streaming
Steps taken, but unsuccessful?
Rebooting
It isn't the AVs.

Try different browsers as a troubleshooting step. You have minor network lag. The problem can be anywhere along the line from the streaming server to your ISP - and that is if it is network related. However, you are reporting problems with only 3 specific stream sources. So that in and of itself suggests a very specific problem as opposed to a general one. It could be rendering engine. It could be the browser. The graphics card doesn't make a difference for low-end graphics intensive stuff like web streams.
Any browsers to be recommended?

I find watching YouTube in HD causes buffering too.

I think the network speed is the one that is causing you the buffer times. Unfortunately nothing you can really do to fix that except get faster internet or wait for the video to fully buffer before watching it. There are also some plugins that let you force youtube to download more of a video beforehand so that you don't hit the buffer quite as often when watching the video.
Extensions running are:
ublock
Google docs offline (don't know why - is it of any use?)
Chrome App Docs (as per Google docs?)

Try streaming in Safe Mode with Networking but only if vga driver works perfectly in it. If it lags again, then probably the hardware isnt sufficient for the task
I'll give it a go - thanks.

People are missing that he said, he has the same config on another computer, with no streaming issues, so it is has got nothing to do with his internet speed. It may be due to the X2 processor not being very fast and the security software causing more system impact on the desktop, which I presume has much less processing power than his laptop.
Thanks Roger

Perhaps I should disable all but Avast and see if that has a desired affect?

As @roger_m pointed out the issue could be the weak first generation Dual Core CPU. While streaming videos check CPU usage if it hovers around 80-100% then CPU bottleneck is the reason. 13 year old Athlon X2 CPU is certainly not designed to handle streaming HD videos.
That's my thought Kutan - so perhaps new cpu, mobo etc etc.... could cost ££££

Obviously he was watching these streams previously and all of a sudden started having issues.

It could be low RAM too.
I'm using 6Gb ram but it's way out of date now - perhaps obsolete or even vintage... : )

If you are streaming from a source that is in a different country and far away, that can cause lags.
Shmu thanks for input. I'm based in UK streaming from UK sites.
 
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roger_m

Level 23
Verified
Content Creator
I'm using 6Gb ram but it's way out of date now - perhaps obsolete or even vintage... : )
Depending on how many programs and services that are running, 6GB may be enough. Open Task Manager, when you are streaming videos and have a look at memory usage. If it's at 74% or less, then you're not running low on RAM. Also, go to the Details tab and check CPU use, to see if any process is using a lot of CPU rime.
 

Sammo

Level 1
Also check your wifi channel and change it if there are too many neighbors using the same one. This can cause buffering and latency problems. Different DNS servers might help as well.
 
Depending on how many programs and services that are running, 6GB may be enough. Open Task Manager, when you are streaming videos and have a look at memory usage. If it's at 74% or less, then you're not running low on RAM. Also, go to the Details tab and check CPU use, to see if any process is using a lot of CPU rime.
Roger thanks for your reply.

I've been running task manager whilst streaming Amazon videos and here's what I get

Normal play
CPU at 40%, RAM 48% (@ 533MHz), GPU 8%, DL speed 6.8Mbps

Buffering
CPU 85%, RAM 48% (@533MHz), GPU 8%, DL speed .8Kbps

The buffering happens every 15 seconds or so.

Not sure why I get a drop in DL speed - is it related to the CPU performance or vice versa? Technology hey...?

Much appreciate your help by the way.
 
Also check your wifi channel and change it if there are too many neighbors using the same one. This can cause buffering and latency problems. Different DNS servers might help as well.
I'm using LAN cable not wifi Samm, and I've checked no outside use of my internet from my router.

Thanks for your help.
 
You've got plenty of free RAM, so that is not an issue. The high CPU use is no doubt due to the slow processor. Try using a different browser, to see if that makes a difference.
Aha and much cheering here......:emoji_clap:

Roger you should be knighted, sainted and much more. I tried using Microsoft Edge as browser after your suggestion, and all runs well. Even with all my AVs running. No buffering etc.

Once again, many many thanks for helping me with this problem - this household loves you.... HURRAH