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<blockquote data-quote="Jason Lord" data-source="post: 493315" data-attributes="member: 50947">I am working on a PC for a client who was infected by the new RECOVER Encryption Virus. After copying all Encyrpted files to a single folder, I installed and ran ADWCleaner. After running and removing what it found. After the reboot, I cannot access the internet from any browsers. Chrome and IE11 were already installed and do not work. I check the Proxy settings. All good. I installed Firefox, same problem. I reset the Hosts file, no help. I even tried changing the Auto detect DNS to googles 8.8.8.8 No help. Changed back the Auto Detect. I ran TDSSKILLER, searching for a possible rootkit, nothing. I tried to install Malwarebytes, and I get a Runtime Error (at 79:100): Could not call proc. I tried running MAB cleaner, attempted to reinstall MAB, nothing. Please help. I cannot access internet from broswers, can ping and cannot install MAB!! Thank you</blockquote>

[QUOTE="Jason Lord, post: 493315, member: 50947"] I am working on a PC for a client who was infected by the new RECOVER Encryption Virus. After copying all Encyrpted files to a single folder, I installed and ran ADWCleaner. After running and removing what it found. After the reboot, I cannot access the internet from any browsers. Chrome and IE11 were already installed and do not work. I check the Proxy settings. All good. I installed Firefox, same problem. I reset the Hosts file, no help. I even tried changing the Auto detect DNS to googles 8.8.8.8 No help. Changed back the Auto Detect. I ran TDSSKILLER, searching for a possible rootkit, nothing. I tried to install Malwarebytes, and I get a Runtime Error (at 79:100): Could not call proc. I tried running MAB cleaner, attempted to reinstall MAB, nothing. Please help. I cannot access internet from broswers, can ping and cannot install MAB!! Thank you [/QUOTE]

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