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Windows Malware Removal Help & Support
Can't get safe-mode due to SMART virus...
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<blockquote data-quote="Jack" data-source="post: 59048" data-attributes="member: 1"><p>Can you please run an OTL scan..</p><p></p><p><span style="font-size: 15px"><strong>Download and run OTL</strong></span></p><ol> <li data-xf-list-type="ol">Please download the OTL utility from here : <strong><a href="http://oldtimer.geekstogo.com/OTL.exe" target="_blank">http://oldtimer.geekstogo.com/OTL.exe</a></strong></li> <li data-xf-list-type="ol">Right-click on OTL.exe and <strong>select Run as Administrator</strong> to start OTL.</li> <li data-xf-list-type="ol">Double click on <strong>OTL.exe</strong> to run it.</li> <li data-xf-list-type="ol">Under the <strong>Custom Scan</strong> box paste this in:<br /> <br /> [code]%SYSTEMDRIVE%\*.exe<br /> %ALLUSERSPROFILE%\Application Data\*.exe<br /> %APPDATA%\*.<br /> /md5start<br /> atapi.sys<br /> explorer.exe<br /> winlogon.exe<br /> Userinit.exe<br /> svchost.exe<br /> csrss.exe<br /> PrintIsolationHost.exe<br /> consrv.dll<br /> /md5stop<br /> %systemroot%\*. /mp /s<br /> hklm\software\clients\startmenuinternet|command /rs<br /> %systemroot%\system32\*.dll /lockedfiles<br /> %systemroot%\Tasks\*.job /lockedfiles<br /> %systemroot%\system32\drivers\*.sys /lockedfiles<br /> CREATERESTOREPOINT[/code]<br /> </li> <li data-xf-list-type="ol">Click the <strong>Quick Scan button</strong>.The scan wont take long.<br /> </li> <li data-xf-list-type="ol">When the scan completes, it will open two notepad windows. <strong>OTL.Txt</strong> and <strong>Extras.Txt</strong>. These are saved in the same location as OTL.<br /> Please post this 2 logs in your first reply.</li> </ol><p></p><p><hr /></p></blockquote><p></p>
[QUOTE="Jack, post: 59048, member: 1"] Can you please run an OTL scan.. [SIZE=4][b]Download and run OTL[/b][/SIZE] [list=1][*]Please download the OTL utility from here : [b][url=http://oldtimer.geekstogo.com/OTL.exe]http://oldtimer.geekstogo.com/OTL.exe[/url][/b] [*]Right-click on OTL.exe and [b]select Run as Administrator[/b] to start OTL. [*]Double click on [b]OTL.exe[/b] to run it. [*]Under the [b]Custom Scan[/b] box paste this in: [code]%SYSTEMDRIVE%\*.exe %ALLUSERSPROFILE%\Application Data\*.exe %APPDATA%\*. /md5start atapi.sys explorer.exe winlogon.exe Userinit.exe svchost.exe csrss.exe PrintIsolationHost.exe consrv.dll /md5stop %systemroot%\*. /mp /s hklm\software\clients\startmenuinternet|command /rs %systemroot%\system32\*.dll /lockedfiles %systemroot%\Tasks\*.job /lockedfiles %systemroot%\system32\drivers\*.sys /lockedfiles CREATERESTOREPOINT[/code] [*]Click the [b]Quick Scan button[/b].The scan wont take long. [*]When the scan completes, it will open two notepad windows. [b]OTL.Txt[/b] and [b]Extras.Txt[/b]. These are saved in the same location as OTL. Please post this 2 logs in your first reply.[/list] <hr /> [/QUOTE]
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