Q&A Can't install latest portable version of Zemana

Discussion in 'Zemana' started by rockstarrocks, May 9, 2017.

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  1. rockstarrocks

    rockstarrocks Level 14

    Apr 16, 2017
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    I was setting-up my sister's laptop after clean installing Win10 Creators update. I had installed 360 TSE on it and thought i should install a 2nd opinion scanner on it. So I Googled for zemana and downloaded the latest portable version on her laptop. On double clicking the installer, i got an error message from installer that it couldn't install (i don't know why it's installing a "portable version" anyway) because it might be blocked by HIPS/AV. So i disabled 360 TSE but nothing changed. Corrupted installer is also ruled out as i downloaded it again. Any idea guys?
    Appreciate your help very much.
     
    AtlBo likes this.
  2. inuyasha

    inuyasha Level 4

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  3. rockstarrocks

    rockstarrocks Level 14

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    AtlBo likes this.
  4. inuyasha

    inuyasha Level 4

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    there shouldnt be anything to install. when u click on it, the GUI window should pop up
     
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  5. WinXPert

    WinXPert Level 23
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    You get something like this?
    Fullscreen capture 5102017 90754 AM.bmp.jpg
     
  6. rockstarrocks

    rockstarrocks Level 14

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    yes, that's exactly what i am getting. Apart from this window there is no notification or anything else. Why is this happening?
     
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  7. WinXPert

    WinXPert Level 23
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    Have you tried running as Admin?
     
  8. rockstarrocks

    rockstarrocks Level 14

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    #8 rockstarrocks, May 9, 2017
    Last edited: May 9, 2017
    Yes, nothing changes. Is it a bug? Or issue with my system only?
    Also the windows 10 install is not a clean install per se. Her laptop is old & it's down arrow key wasn't working, (I ordered a new keyboard on Amazon) so couldn't boot from USB as it was on third position from top:p, so i ran the setup from windows. However, i selected the option to only keep personal files and no apps or settings.
     
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  9. AtlBo

    AtlBo Level 22

    Dec 29, 2014
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    Have you tried installing any other portables that use an installer? 360 TS has some kind of drive protection, but I don't think that would be the problem if you are trying to install from a secondary drive/flash drive. If from DLs I don't think that would be a problem either. 360 TS might throw an alert, but not an outright block...
     
  10. rockstarrocks

    rockstarrocks Level 14

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    I have installed other apps on it like SMPlayer & 7-zip, all worked fine, even Emsisoft emergency kit which i just downloaded is running fine. I even added Zemana file to trusted files on 360 and also tried completely exiting 360 TSE app (i am not running any other security app, defender is disabled by 360). IMO 360 is not fault here but I am out of ideas here:(
     
    AtlBo likes this.
  11. WinXPert

    WinXPert Level 23
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    I'll try running it on Windows 10 later and see how it behaves

    @rockstarrocks try to check if you have ownership of the following folder

    C:\Users\YourName\AppData\Local\Zemana
     
  12. rockstarrocks

    rockstarrocks Level 14

    Apr 16, 2017
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    It's working now. Two reboots with one shutdown in-between has done the trick (i don't know why the first reboot didn't solved it). Errors on Windows 10 are getting weirder and weirder.:D
    Anyway thanks for help guys.
     
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  13. WinXPert

    WinXPert Level 23
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    Heads up. Works with my Win 10 on first run.
     
  14. frogboy

    frogboy Level 61
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    It is always good to see a member get a problem sorted out. :)
     
  15. rockstarrocks

    rockstarrocks Level 14

    Apr 16, 2017
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    Well what can i say, we Engineers like to face our problems head-on or at least till the coffee runs out:p
     
    AtlBo, Parsh, frogboy and 1 other person like this.
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