Q&A Can't install latest portable version of Zemana

rockstarrocks

Level 15
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Apr 16, 2017
Messages
735
OS
Windows 10
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Kaspersky
#1
I was setting-up my sister's laptop after clean installing Win10 Creators update. I had installed 360 TSE on it and thought i should install a 2nd opinion scanner on it. So I Googled for zemana and downloaded the latest portable version on her laptop. On double clicking the installer, i got an error message from installer that it couldn't install (i don't know why it's installing a "portable version" anyway) because it might be blocked by HIPS/AV. So i disabled 360 TSE but nothing changed. Corrupted installer is also ruled out as i downloaded it again. Any idea guys?
Appreciate your help very much.
 
Likes: AtlBo

rockstarrocks

Level 15
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Joined
Apr 16, 2017
Messages
735
OS
Windows 10
Antivirus
Kaspersky
#8
Have you tried running as Admin?
Yes, nothing changes. Is it a bug? Or issue with my system only?
Also the windows 10 install is not a clean install per se. Her laptop is old & it's down arrow key wasn't working, (I ordered a new keyboard on Amazon) so couldn't boot from USB as it was on third position from top:p, so i ran the setup from windows. However, i selected the option to only keep personal files and no apps or settings.
 
Last edited:

AtlBo

Level 26
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Dec 29, 2014
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1,511
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Qihoo 360
#9
Have you tried installing any other portables that use an installer? 360 TS has some kind of drive protection, but I don't think that would be the problem if you are trying to install from a secondary drive/flash drive. If from DLs I don't think that would be a problem either. 360 TS might throw an alert, but not an outright block...
 

rockstarrocks

Level 15
Verified
Joined
Apr 16, 2017
Messages
735
OS
Windows 10
Antivirus
Kaspersky
#10
Have you tried installing any other portables that use an installer? 360 TS has some kind of drive protection, but I don't think that would be the problem if you are trying to install from a secondary drive/flash drive. If from DLs I don't think that would be a problem either. 360 TS might throw an alert, but not an outright block...
I have installed other apps on it like SMPlayer & 7-zip, all worked fine, even Emsisoft emergency kit which i just downloaded is running fine. I even added Zemana file to trusted files on 360 and also tried completely exiting 360 TSE app (i am not running any other security app, defender is disabled by 360). IMO 360 is not fault here but I am out of ideas here:(
 
Likes: AtlBo

frogboy

Level 75
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Joined
Jun 9, 2013
Messages
6,499
OS
Windows 10
Antivirus
Emsisoft
#14
It's working now. Two reboots with one shutdown in-between has done the trick (i don't know why the first reboot didn't solved it). Errors on Windows 10 are getting weirder and weirder.:D
Anyway thanks for help guys.
It is always good to see a member get a problem sorted out. :)