Can't play some videos on Firefox :(

[Imran]

Hello guys, i can't play this video on my Firefox Browser(25.0.1)
When i click on play button nothing happens

Link

Screenshot of my FF plugins

Anyone who can play this video on their FF browser?

And BTW what is this?

Screenshot is from HTML5test.com

 

[Ramblin]

Hi Imran, I can play the video in W7 using Firefox 25.01. You don't need any of the plugins that you have to watch it. I can tell you that because I don't use plugins with the sole exception of Flash. I disabled Flash and was still able to watch the video. So, to watch the video neither Silverlight or Flash is required. My guess is that the video is played using HTML5 but cant be sure about it because when I right click the video while playing, I don't get any information about it as HTML5 videos usually show.

Bo

 

[Imran]

Hi Imran, I can play the video in W7 using Firefox 25.01. You don't need any of the plugins that you have to watch it. I can tell you that because I don't use plugins with the sole exception of Flash. I disabled Flash and was still able to watch the video. So, to watch the video neither Silverlight or Flash is required. My guess is that the video is played using HTML5 but cant be sure about it because when I right click the video while playing, I don't get any information about it as HTML5 videos usually show.

Bo

I disabled all the plugins but still can't play the video
I have Windows 8 Pro

 

[Ramblin]

Imran, I just did the test at HTML5test.com, my results are identical to what you got, including the "Buggy" result for Codec detection. That's not the cause of the problem.

Bo

 

[Ink]

Do these help?
https://support.mozilla.org/en-US/questions/961627#answer-460839
Or try,
https://support.mozilla.org/en-US/questions/961627#answer-470476

The video plays on Firefox 25.0.1 (no addons, plugins disabled) on my side.

 

[jim lin]

i can play the video also in Firefox 25.0.1 but i see your Adobe Flashplayer is outdated
the newest flashplayer is 11.9.900.152 you can try and run there uninstaller then
reinstall and see if that helps

you can get the Flashplayer uninstaller here
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html



James

 

[Imran]

i can play the video also in Firefox 25.0.1 but i see your Adobe Flashplayer is outdated
the newest flashplayer is 11.9.900.152 you can try and run there uninstaller then
reinstall and see if that helps

you can get the Flashplayer uninstaller here
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html



James

Ok i'll try and see.....
Thanks

 

[Imran]

I updated the flash player but still same problem

 

[robin hood]

I updated the flash player but still same problem

Turn off protection ESET SS 7 then no problem with youtube, yahoo and other sites in Mozilla and Opera.The problem is ESET.I hope it will fix omission in Eset.(sorry for bad English)

 

[Imran]

I updated the flash player but still same problem

Turn off protection ESET SS 7 then no problem with youtube, yahoo and other sites in Mozilla and Opera.The problem is ESET.I hope it will fix omission in Eset.(sorry for bad English)

I disabled Eset SS but still can't play the video
BTW How did you know i have Eset SS installed?

 

[Imran]

Do these help?
https://support.mozilla.org/en-US/questions/961627#answer-460839
Or try,
https://support.mozilla.org/en-US/questions/961627#answer-470476

The video plays on Firefox 25.0.1 (no addons, plugins disabled) on my side.

None of these worked

 

[robin hood]

I updated the flash player but still same problem

Turn off protection ESET SS 7 then no problem with youtube, yahoo and other sites in Mozilla and Opera.The problem is ESET.I hope it will fix omission in Eset.(sorry for bad English)

I disabled Eset SS but still can't play the video
BTW How did you know i have Eset SS installed?

I had the same problem.When update firefox(25.0.1) I could not open yahoo and youtube.Renewed Adobe Flash player.The problem remains the same.Turned off ESS7 and yahoo and youtube works great.Uninstall ESS7 and I installed Norton 360 (60 day) trial.Now everything is OK.

 

[Imran]

Just installed fresh FF on my brother's laptop and still can't play that video

PS: I can play that video on Chrome

 

[robin hood]

Just installed fresh FF on my brother's laptop and still can't play that video

PS: I can play that video on Chrome

1.Uninstall Eset (with uninstall tool in safe mode.../http://kb.eset.com/esetkb/index?page=content&id=soln2289/)
2.Run Ccleaner
3.Test youtube(work or no)
4.Install another av
I think this will help...


read this....http://malwaretips.com/Thread-FAKE-Flash-Media-Player-12-virus-distribution

 

[Imran]

Just installed fresh FF on my brother's laptop and still can't play that video

PS: I can play that video on Chrome

1.Uninstall Eset (with uninstall tool in safe mode.../http://kb.eset.com/esetkb/index?page=content&id=soln2289/)
2.Run Ccleaner
3.Test youtube(work or no)
4.Install another av
I think this will help...


read this....http://malwaretips.com/Thread-FAKE-Flash-Media-Player-12-virus-distribution

My brother's laptop didn't have AV installed in it
I can play youtube and all other sites fine

 

[Imran]

Just installed fresh Windows 8.1 Pro 64bit
Newly installed FF 25.0.1 with no addons at all and still can't play that video