Can't remove Ads by Cloud Scout - in IE, Firefox, Steam

Walman

New Member
Thread author
Feb 21, 2015
6

Attachments

  • AdwCleaner[R0].txt
    16 KB · Views: 74
  • AdwCleaner[S0].txt
    15.1 KB · Views: 56
  • HitmanPro_20150221_1138.log
    32.2 KB · Views: 36
  • mbam-log-2015-02-21 (08-40-36.txt
    3.6 KB · Views: 33
  • mbam-log-2015-02-21 (10-45-40.txt
    2.4 KB · Views: 31
  • protection-log-2015-02-21-.txt
    17.6 KB · Views: 32

Walman

New Member
Thread author
Feb 21, 2015
6
I think I did all the required reports.

I also tried to uninstall adobe flash and it wouldn't allow it.

Thank you.
 

Attachments

  • FRST_21-02-2015_15-08-27.txt
    18.2 KB · Views: 36
  • Addition_21-02-2015_15-08-00.txt
    19.5 KB · Views: 37

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.




51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on
    51a612a8b27e2-Zoek.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    Code:
    createsrpoint;
    autoclean;
    emptyalltemp;
    ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.
 

Attachments

  • fixlist.txt
    1.1 KB · Views: 65

Walman

New Member
Thread author
Feb 21, 2015
6
Here are the files. Ads by Cloud Scout came back up when I first opened IE. But the second time I believe the protection settings stopped it.
 

Attachments

  • zoek-results.log
    7.3 KB · Views: 51
  • Fixlog.txt
    3.2 KB · Views: 44

Walman

New Member
Thread author
Feb 21, 2015
6
Still having problems. Ran another frst report
 

Attachments

  • FRST.txt
    17.8 KB · Views: 40
  • Addition.txt
    21.5 KB · Views: 36

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Start >msconfig tab startup, enable Optimizer Pro. Reboot PC.
Run FRST again and post fresh Scan report.

Reset router to factory settings.
 

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