Can't remove malware - video/audio downloads pop-ups

[BrooklynB]

I am having the same Muvic problem. I am unable to uninstall. I've tried all the tools mentioned on this website. I tried everything you suggested. Favbar will not create a Fixlog.txt. But a scan of the registry give me the following:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MATS\WindowsInstaller\{EAF386F0-7205-40F2-8DA6-1BABEEFCBE89}\2014.07.30.07.52.18]
"ProductName"="Muvic Smartbar"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASAPI32]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASMANCS]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{EAF386F0-7205-40F2-8DA6-1BABEEFCBE89}]
"DisplayName"="Muvic Smartbar"
[HKEY_USERS\S-1-5-21-3825580999-3780825030-779906692-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\{50f25211-852e-4d10-b6f5-50b1338a9271}]
"DisplayName"="Muvic Smartbar Engine"

Should I just delete all of this from the registry?

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Attach report into your next reply.

 

[TwinHeadedEagle]

Follow this topic --> http://malwaretips.com/threads/preparation-guide-before-requesting-malware-removal-help.20334/

 

[TwinHeadedEagle]

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