Solved Chrome.exe *32 Virus cannot be removed with factory reset

starboardcraftwork

New Member
Thread author
Mar 22, 2015
3
Hello! Would love if you could help me please! As stated above: Friday, March 20th. Chrome browser began to freeze and lag tremendously. Task manager shows multiple chrome.exe *32 process and a few other programs with a .exe *32 process- attempted Factory Reset and the issue is still occuring!!
 

Attachments

  • Addition.txt
    17.5 KB · Views: 35
  • FRST.txt
    32.4 KB · Views: 50

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


I don't know why so many people thinks that process with *32 is bad. It is just showing that your system is 64 bit, it is nothing bad.
 

starboardcraftwork

New Member
Thread author
Mar 22, 2015
3
Well unfortunately I still seem to have a virus affecting my computer. It only begins once I open chrome and at that point my computer slows to a near inoperable level. This virus seems to have carried over from the factory reset and is not detected by malwarebytes?
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 

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