Solved Chrome, Firefox and IE not working after mailware removal with adware cleaner

[Christiaan]

I'm still unable to use chrome (unable to install. it gives a msg that it's unable to connect to the Internet, if it use a firewall, please whitelist Googleupdate.exe), Firefox and IE, Adobe creative cloud is also unable to connect. However IE 64bit works and so do Josm and merkaartor

 

[TwinHeadedEagle]

Hello,

Can you attach Adwcleaner report?

 

[Christiaan]

Thank you for getting back. I've attached the Adwcleaner reports as requested.

I managed to resolve the problem. The wrong registry key were removed.

 

[TwinHeadedEagle]

Do you know which registry keys were removed?

 

[Christiaan]

Yes the registry key that were removed was Winsock2. Whether it was the sole problem I don't know. I used a tool from tweaking(dot)com known as Windows repair to fix any registry errors and permission errors as well as a complete reset of all the network stuff.

 

[Christiaan]

If it want to see the logs from the windows repair I can provide them. Windows repair did some extensive loging about all the errors and actions performed.

 

[TwinHeadedEagle]

No need for it. Can you attach all report from this folder?

C:\Program Files (x86)\AdwCleaner

 

[Christiaan]

I'll attach all the Adwcleaner reports in a moment. There is 4 reports from 2 occurances and 1 quarantine log. Both the very same malware problem.

 

[Christiaan]

This is all of the logs. there is only one file quarantine and one reg quarantine log.