Solved Chrome Installing Issues

[Adanz19]

I had this problem before and I fixed it somehow.It starts off when i reboot my computer after it installs some windows updates, I go onto Chrome and I am logged out. I check and my Chrome is on version 32 which is odd. I sign in but my google sync is not working. I go onto some kind of hosts file and drag it into the notepad and delete the line Google.client.4 and my sync works now. I tried then updating chrome but it said updates are disabled by administrator. I tried downloading Chrome but it said unable to connect to the internet if you use a firewall please whitelist google update.exe. I downloaded the offline version of Chrome and it worked but I still get the message updates are disabled by administrator or error 7. I also cannot get extensions as I get network_failed while trying to install adblock. I suspect it is malware.

 

[argus]

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Scan with Malwarebytes' Anti-Malware
Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Adanz19]

Hi,

Thanks Argus for the assistance with my issue.

I have done all steps and attached the files from both of the programs.

I have noticed upon opening Chrome that adblock has added so just to follow through, I went to the about page on chrome and I now it says chrome is up to date so I it seems the fix has worked.

 

[argus]

Very good, MBAR is remove adware.

Is everything ok now?

 

[Adanz19]

Yes, everything is OK just the way I want it to be.

Thank you for the fix. Will donate soon!

 

[argus]

Will donate soon!

Thanks.