Solved COM Surrogate Virus

L

Lennard Bollen

New Member
Thread author
May 25, 2016
7
0
3
38
Netherlands
Hello,

This is the first problem i am posting here. Noticed something was wrong when i couldn't make shortcuts. I then checken my running processes for suspicious activity and saw the COM surrorate was active. I read it is notoriously difficult to remove so i am asking you for help. Could also use some help in keeping my computer clean appearantly.
 

Attachments

servicerepairico.png
Fix with ESET Services Repair

Please download Services Repair by ESET and save it to your desktop.

  • Right-click on
    servicerepairico.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • If security notifications appear, click Continue or Run.
  • Accept the prompt about restoring services.
  • Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.
  • A log will be saved in the CCSupport folder the tool created on your desktop.

Please include that logfile in your next reply.
 
FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

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