No, others Avs don't whitelist the malicious files. and it is not just an error it's a Horror Story.
Understand what you mean but it's really that their cloud didn't update the blacklist after the human test. It was an "unrecognized" that was tested mechanically to be "trusted" and then by human to be malware. Yes at first it was trusted. This is true and a mystery in itself I guess. However, they had done the work to correct the trust rating, yet the file was not changed on the cloud to malicious. For me, I think the question is, "Does this show that Comodo should work over their cloud?" Looks to me personally like that might be the case.
With regards to other companies, most of the security companies don't use a sandbox like Comodo, so it's different. They look for malware, blacklist them, and block them. Comodo sandboxes "unrecognized" that aren't whitelisted ("trusted" rating) on the cloud (by testing from human or computer). Files that are blacklisted on the cloud (from testing-human or computer) are then blocked via Viruscope (I believe Viruscope but maybe Valkyrie not sure).
File shouldn't have ever had a Trusted rating but I agree with this:
It is a false negative, All AV have had some in their life.
It is not something to go crazy either. The important thing is that they changed it before it was dangerous for domestic users.
Even if you have this error, it is normal to stop the malware 0 day.
and this:
Most and maybe all forum members would agree that Comodo, when properly configured, does a lot to protect home users.
The disagreements begin when it is expected to be as infallible as the Catholics once believed the Pope to be.
Out of the 504 malwares that were run tested, 1 got by the sandbox. That's bad that one got by, but Comodo has a track record going back about 5 years I guess with great performance with blocking malware. All the while, it provides a satisfactory performance against false positives with the TVL (trusted vendors). This video from Leo should be a wake up to them though imo. Whatever is going on with the cloud, it looks bad when this happens. Maybe that's partly because it hardly ever does, though.