Computer Infected again

[Nad139]

HI, My computer was infected again after a prompt from the sims updater.
It was solved in the previous thread but now its back.
http://malwaretips.com/threads/computer-infected-with-unknown-clickware.32445/

Now it is worse than the previous infections with more pop ups.
I'm afraid it might have stored some installer in my computer.

 

[TwinHeadedEagle]

Hello,

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Nad139]

Here you go!

 

[Nad139]

Hello,

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Bump. Hope I get a solution soon.

 

[TwinHeadedEagle]

Sorry. I overlooked this topic. In which browser you have pop-ups?

 

[Nad139]

It is okay. I am only using Chrome. Haven't tried the other browsers.

 

[TwinHeadedEagle]

Can you try to reinstall it?

 

[Nad139]

Okay. Will do. I'll let you know the results when I'm done.

 

[Nad139]

Okay. I've Reinstalled Chrome but the same problem is still occuring.

 

[TwinHeadedEagle]

Update me with your issue.

 

[Nad139]

Okay. LIke Previously any where i click on a website it will pop up a new tab with the ads in it. Example: i search Games, I click on one of the links and a new tab with ads will come up but the google link will still stay the same until i press it the second time.
Same if I open link in a new tab. An Ad tab will come up and i have to Open link in new tab again for the actual site to be opened.

 

[TwinHeadedEagle]

Did you try to restore your router to factory settings?

 

[Nad139]

No. I have not. Can you guide me through the steps and I will follow accordingly.
I was thinking of reformatting my pc. Will it help to solve the problem?

 

[TwinHeadedEagle]

Do you know your router model?