Computer still freezes up and is slow

[Mr Clumsy]

I have scanned with the FRST program and enclosed the report

 

[TwinHeadedEagle]

Hello,

Scan with MGADiag

Need to check one more thing.

• Please download MGADiag by Microsoft and save it to your desktop.
• Double-click on
  
  icon to start the tool.
• PressContinuewhen prompted.
• When it has finished, press Copy.
• Press the
  
  + R on your keyboard at the same time. Type Notepad and click OK.
• Paste (Ctrl+V) this into notepad and save to your desktop.

Include that report in your reply.

 

[Mr Clumsy]

Hello,

Scan with MGADiag

Need to check one more thing.

• Please download MGADiag by Microsoft and save it to your desktop.
• Double-click on
  
  icon to start the tool.
• PressContinuewhen prompted.
• When it has finished, press Copy.
• Press the
  
  + R on your keyboard at the same time. Type Notepad and click OK.
• Paste (Ctrl+V) this into notepad and save to your desktop.

Include that report in your reply.

 

[TwinHeadedEagle]

There is a evidence of counterfeit operating system. This topic will be closed.

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