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Software Troubleshooting
Constant Blue Screens (Netio.sys)
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<blockquote data-quote="Smith83" data-source="post: 517438"><p>Posting the Security Check log for you.</p><p></p><p>SecurityCheck by glax24 & Severnyj v.1.4.0.40 [21.05.16]</p><p>WebSite: <a href="http://www.safezone.cc" target="_blank">www.safezone.cc</a></p><p>DateLog: 21.06.2016 21:16:21</p><p>Path starting: C:\Users\Ruffp\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe</p><p>Log directory: C:\SecurityCheck\</p><p>IsAdmin: True</p><p>User: Ruffp</p><p>VersionXML: 3.10is-21.06.2016</p><p>___________________________________________________________________________</p><p></p><p>Windows 10(6.3.10586) (x64) Core Lang: English(0409)</p><p>Installation date OS: 16.12.2015 08:36:49</p><p>LicenseStatus: Windows(R), Core edition The machine is permanently activated.</p><p>LicenseStatus: Office 16, Office16ProPlusVL_KMS_Client edition Initial grace period ends :1568 minutes</p><p>Boot Mode: Normal</p><p>Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe</p><p>SystemDrive: C: FS: [NTFS] Capacity: [583.7 Gb] Used: [291.7 Gb] Free: [292 Gb]</p><p>------------------------------- [ Windows ] -------------------------------</p><p>Internet Explorer 11.306.10586.0 <span style="color: red"><strong>Warning! <a href="https://support.microsoft.com/en-us/kb/3160005" target="_blank">Download Update</a></strong></span></p><p><span style="color: blue"><strong>Online installation. Last version available when Windows update is enabled throught the Internet.</strong></span></p><p>User Account Control <strong>enabled</strong></p><p><span style="color: red"><strong>Automatic Updates disabled (-1)</strong></span></p><p>Windows Update (wuauserv) - The service is running</p><p>Security Center (wscsvc) - The service is running</p><p>Remote Registry (RemoteRegistry) - The service has stopped</p><p>SSDP Discovery (SSDPSRV) - The service is running</p><p>Remote Desktop Services (TermService) - The service has stopped</p><p>Windows Remote Management (WS-Management) (WinRM) - The service has stopped</p><p>---------------------------- [ Antivirus_WMI ] ----------------------------</p><p>Windows Defender (disabled and up to date)</p><p>Bitdefender Antivirus (enabled and up to date)</p><p>---------------------------- [ Firewall_WMI ] -----------------------------</p><p>Bitdefender Firewall (enabled)</p><p>--------------------------- [ AntiSpyware_WMI ] ---------------------------</p><p>Bitdefender Antispyware (enabled and up to date)</p><p>Windows Defender (disabled and up to date)</p><p>---------------------- [ AntiVirusFirewallInstall ] -----------------------</p><p>Bitdefender Total Security 2016 v.20.0.26.1418</p><p>Bitdefender Agent v.20.0.26.1436</p><p>-------------------------- [ SecurityUtilities ] --------------------------</p><p>HitmanPro 3.7 v.3.7.14.265</p><p>Malwarebytes Anti-Malware version 2.2.0.1024 v.2.2.0.1024</p><p>MCShield ::Anti-Malware Tool:: v.3.0.5.28</p><p>Zemana AntiMalware v.2.20.613</p><p>--------------------------- [ OtherUtilities ] ----------------------------</p><p>WinRAR 5.21 (64-bit) v.5.21.0 <span style="color: red"><strong>Warning! <a href="http://www.rarlab.com/download.htm" target="_blank">Download Update</a></strong></span></p><p>Oracle VM VirtualBox 5.0.12 v.5.0.12 <span style="color: red"><strong>Warning! <a href="https://www.virtualbox.org/wiki/Downloads" target="_blank">Download Update</a></strong></span></p><p>Microsoft Silverlight v.5.1.41212.0</p><p>TeamViewer 11 v.11.0.56083 <span style="color: red"><strong>Warning! <a href="http://www.teamviewer.com/en/download/windows/" target="_blank">Download Update</a></strong></span></p><p>VLC media player v.2.2.2 <span style="color: red"><strong>Warning! <a href="http://www.videolan.org/vlc/download-windows.html" target="_blank">Download Update</a></strong></span></p><p>TeamViewer 11 (TeamViewer) - The service is running</p><p>--------------------------------- [ IM ] ----------------------------------</p><p>Skype™ 7.22 v.7.22.107 <span style="color: red"><strong>Warning! <a href="http://www.skype.com/go/getskype-full" target="_blank">Download Update</a></strong></span></p><p><span style="color: blue"><strong>^Optional update.^</strong></span></p><p>---------------------------- [ ProxyAndVPNs ] -----------------------------</p><p>Hotspot Shield 5.20.23 v.5.20.23 <strong><span style="color: red">Warning!</span></strong> This app can show ads.</p><p>Hotspot Shield 5.20.23 Embedded v.5.20.23.9386 <strong><span style="color: red">Warning!</span></strong> This app can show ads.</p><p>Hotspot Shield Service (hshld) - The service is running</p><p>--------------------------------- [ P2P ] ---------------------------------</p><p>µTorrent v.2.2.1 <strong><span style="color: red">Warning! P2P-client</span></strong>.</p><p>-------------------------------- [ Java ] ---------------------------------</p><p>Java 8 Update 91 v.8.0.910.15 <span style="color: red"><strong>Warning! <a href="http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html" target="_blank">Download Update</a></strong></span></p><p><span style="color: blue"><strong>Uninstall old version and install new one.</strong></span></p><p>--------------------------- [ AppleProduction ] ---------------------------</p><p>Bonjour v.3.1.0.1</p><p>iTunes v.12.3.2.35 <span style="color: red"><strong>Warning! <a href="https://www.apple.com/itunes/download/" target="_blank">Download Update</a></strong></span></p><p><span style="color: blue"><strong>^Please use Apple Software Update tool.^</strong></span></p><p>Bonjour Service (Bonjour Service) - The service is running</p><p>--------------------------- [ AdobeProduction ] ---------------------------</p><p>Adobe AIR v.22.0.0.153</p><p>Adobe Flash Player 22 PPAPI v.22.0.0.192</p><p>Adobe Shockwave Player 12.2 v.12.2.4.194</p><p>------------------------------- [ Browser ] -------------------------------</p><p>Google Chrome v.51.0.2704.103</p><p>--------------------------- [ RunningProcess ] ----------------------------</p><p>C:\Program Files (x86)\Google\Chrome\Application\chrome.exe v.51.0.2704.103</p><p>------------------ [ AntivirusFirewallProcessServices ] -------------------</p><p>C:\Program Files\Bitdefender\Bitdefender 2016\bdagent.exe v.20.0.27.1466</p><p>ProductAgentService (ProductAgentService) - The service is running</p><p>C:\Program Files\Bitdefender Agent\ProductAgentService.exe v.20.0.20.139</p><p>Bitdefender Desktop Update Service (UPDATESRV) - The service is running</p><p>C:\Program Files\Bitdefender\Bitdefender 2016\updatesrv.exe v.20.0.27.1466</p><p>Bitdefender Virus Shield (vsserv) - The service is running</p><p>C:\Program Files\Bitdefender\Bitdefender 2016\vsserv.exe v.20.0.28.1476</p><p>MBAMScheduler (MBAMScheduler) - The service has stopped</p><p>MBAMService (MBAMService) - The service has stopped</p><p>Malwarebytes Anti-Exploit Service (MbaeSvc) - The service is running</p><p>C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae-svc.exe v.1.8.1.1189</p><p>Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped</p><p>Windows Defender Service (WinDefend) - The service has stopped</p><p>Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped</p><p>ZAM Controller Service (ZAMSvc) - The service is running</p><p>C:\Program Files (x86)\Zemana AntiMalware\ZAM.exe v.0.0.0.0</p><p>----------------------------- [ End of Log ] ------------------------------</p></blockquote><p></p>
[QUOTE="Smith83, post: 517438"] Posting the Security Check log for you. SecurityCheck by glax24 & Severnyj v.1.4.0.40 [21.05.16] WebSite: [URL="http://www.safezone.cc"]www.safezone.cc[/URL] DateLog: 21.06.2016 21:16:21 Path starting: C:\Users\Ruffp\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe Log directory: C:\SecurityCheck\ IsAdmin: True User: Ruffp VersionXML: 3.10is-21.06.2016 ___________________________________________________________________________ Windows 10(6.3.10586) (x64) Core Lang: English(0409) Installation date OS: 16.12.2015 08:36:49 LicenseStatus: Windows(R), Core edition The machine is permanently activated. LicenseStatus: Office 16, Office16ProPlusVL_KMS_Client edition Initial grace period ends :1568 minutes Boot Mode: Normal Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe SystemDrive: C: FS: [NTFS] Capacity: [583.7 Gb] Used: [291.7 Gb] Free: [292 Gb] ------------------------------- [ Windows ] ------------------------------- Internet Explorer 11.306.10586.0 [color=red][b]Warning! [url=https://support.microsoft.com/en-us/kb/3160005]Download Update[/url][/b][/color] [color=blue][b]Online installation. Last version available when Windows update is enabled throught the Internet.[/b][/color] User Account Control [b]enabled[/b] [color=red][b]Automatic Updates disabled (-1)[/b][/color] Windows Update (wuauserv) - The service is running Security Center (wscsvc) - The service is running Remote Registry (RemoteRegistry) - The service has stopped SSDP Discovery (SSDPSRV) - The service is running Remote Desktop Services (TermService) - The service has stopped Windows Remote Management (WS-Management) (WinRM) - The service has stopped ---------------------------- [ Antivirus_WMI ] ---------------------------- Windows Defender (disabled and up to date) Bitdefender Antivirus (enabled and up to date) ---------------------------- [ Firewall_WMI ] ----------------------------- Bitdefender Firewall (enabled) --------------------------- [ AntiSpyware_WMI ] --------------------------- Bitdefender Antispyware (enabled and up to date) Windows Defender (disabled and up to date) ---------------------- [ AntiVirusFirewallInstall ] ----------------------- Bitdefender Total Security 2016 v.20.0.26.1418 Bitdefender Agent v.20.0.26.1436 -------------------------- [ SecurityUtilities ] -------------------------- HitmanPro 3.7 v.3.7.14.265 Malwarebytes Anti-Malware version 2.2.0.1024 v.2.2.0.1024 MCShield ::Anti-Malware Tool:: v.3.0.5.28 Zemana AntiMalware v.2.20.613 --------------------------- [ OtherUtilities ] ---------------------------- WinRAR 5.21 (64-bit) v.5.21.0 [color=red][b]Warning! [url=http://www.rarlab.com/download.htm]Download Update[/url][/b][/color] Oracle VM VirtualBox 5.0.12 v.5.0.12 [color=red][b]Warning! [url=https://www.virtualbox.org/wiki/Downloads]Download Update[/url][/b][/color] Microsoft Silverlight v.5.1.41212.0 TeamViewer 11 v.11.0.56083 [color=red][b]Warning! [url=http://www.teamviewer.com/en/download/windows/]Download Update[/url][/b][/color] VLC media player v.2.2.2 [color=red][b]Warning! [url=http://www.videolan.org/vlc/download-windows.html]Download Update[/url][/b][/color] TeamViewer 11 (TeamViewer) - The service is running --------------------------------- [ IM ] ---------------------------------- Skype™ 7.22 v.7.22.107 [color=red][b]Warning! [url=http://www.skype.com/go/getskype-full]Download Update[/url][/b][/color] [color=blue][b]^Optional update.^[/b][/color] ---------------------------- [ ProxyAndVPNs ] ----------------------------- Hotspot Shield 5.20.23 v.5.20.23 [b][color=red]Warning![/color][/b] This app can show ads. Hotspot Shield 5.20.23 Embedded v.5.20.23.9386 [b][color=red]Warning![/color][/b] This app can show ads. Hotspot Shield Service (hshld) - The service is running --------------------------------- [ P2P ] --------------------------------- µTorrent v.2.2.1 [b][color=red]Warning! P2P-client[/color][/b]. -------------------------------- [ Java ] --------------------------------- Java 8 Update 91 v.8.0.910.15 [color=red][b]Warning! [url=http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html]Download Update[/url][/b][/color] [color=blue][b]Uninstall old version and install new one.[/b][/color] --------------------------- [ AppleProduction ] --------------------------- Bonjour v.3.1.0.1 iTunes v.12.3.2.35 [color=red][b]Warning! [url=https://www.apple.com/itunes/download/]Download Update[/url][/b][/color] [color=blue][b]^Please use Apple Software Update tool.^[/b][/color] Bonjour Service (Bonjour Service) - The service is running --------------------------- [ AdobeProduction ] --------------------------- Adobe AIR v.22.0.0.153 Adobe Flash Player 22 PPAPI v.22.0.0.192 Adobe Shockwave Player 12.2 v.12.2.4.194 ------------------------------- [ Browser ] ------------------------------- Google Chrome v.51.0.2704.103 --------------------------- [ RunningProcess ] ---------------------------- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe v.51.0.2704.103 ------------------ [ AntivirusFirewallProcessServices ] ------------------- C:\Program Files\Bitdefender\Bitdefender 2016\bdagent.exe v.20.0.27.1466 ProductAgentService (ProductAgentService) - The service is running C:\Program Files\Bitdefender Agent\ProductAgentService.exe v.20.0.20.139 Bitdefender Desktop Update Service (UPDATESRV) - The service is running C:\Program Files\Bitdefender\Bitdefender 2016\updatesrv.exe v.20.0.27.1466 Bitdefender Virus Shield (vsserv) - The service is running C:\Program Files\Bitdefender\Bitdefender 2016\vsserv.exe v.20.0.28.1476 MBAMScheduler (MBAMScheduler) - The service has stopped MBAMService (MBAMService) - The service has stopped Malwarebytes Anti-Exploit Service (MbaeSvc) - The service is running C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae-svc.exe v.1.8.1.1189 Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped Windows Defender Service (WinDefend) - The service has stopped Windows Defender Network Inspection Service (WdNisSvc) - The service has stopped ZAM Controller Service (ZAMSvc) - The service is running C:\Program Files (x86)\Zemana AntiMalware\ZAM.exe v.0.0.0.0 ----------------------------- [ End of Log ] ------------------------------ [/QUOTE]
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