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System logs
I did not upload the FRST.txt logs

Karolis

New Member
Hello! I have big problem. I have Coot virus and I cant open my all pictures. Maybe someone can help me? Please!

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nasdaq

Moderator
Verified
Staff member
Hello, Welcome to MALWARETIPS.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
@Karolis


Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Attach Files.
Navigate to the location of the File.
Click the file. It will appear in the reply section.
Click the Post Reply button.

Please post the logs for my review.

Let me know what problems persists.

Wait for further instructions
====

Note to @ RockyRai
TYou are not authorised to post in this topic.
If you still need help start your own topic.
 

RockyRai

New Member
Hello, Welcome to MALWARETIPS.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
@Karolis


Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Attach Files.
Navigate to the location of the File.
Click the file. It will appear in the reply section.
Click the Post Reply button.

Please post the logs for my review.

Let me know what problems persists.

Wait for further instructions
====

Note to @ RockyRai
TYou are not authorised to post in this topic.
If you still need help start your own topic.
I have the same problem he has.. my extension is (.coot) as well. Am I still authorised to follow your guide? @nasplz help :(

I don't have backup files for them
 

nasdaq

Moderator
Verified
Staff member
Hello, Welcome to MALWARETIPS.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
@ UCUpdate

You can follow this topic but I recommend you start a new topic for your situation.

READ ME BEFORE POSTING IN THIS FORUM

Then Read this topic.
If interested submit a sample of the compromised files for review.
They will reply to you.

For any additional help create a topic. An helper, or me will be with you ASAP.
 
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