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<blockquote data-quote="simmerskool" data-source="post: 1041457" data-attributes="member: 61091"><p>PS what was frustrating for me on Monday, I was 99% sure I was following correct steps to allow a Behavioral analysis exception for software I that is known good and I run on regularly. But Di would not let run. On Monday, support techs assumed that I borked it somehow, and they sent me marginal replies without really taking a look. I "wasted" half a day to get them to take a deeper look, (more like 2/3 of a day) and it was only then they realized that their machine was not properly talking to my machine. I think they tweaked something on their end to fix that, which then fixed the problem. End of rant. Except for first half of today, the support techs have been very good. And finished very good by the end of the day.</p></blockquote><p></p>
[QUOTE="simmerskool, post: 1041457, member: 61091"] PS what was frustrating for me on Monday, I was 99% sure I was following correct steps to allow a Behavioral analysis exception for software I that is known good and I run on regularly. But Di would not let run. On Monday, support techs assumed that I borked it somehow, and they sent me marginal replies without really taking a look. I "wasted" half a day to get them to take a deeper look, (more like 2/3 of a day) and it was only then they realized that their machine was not properly talking to my machine. I think they tweaked something on their end to fix that, which then fixed the problem. End of rant. Except for first half of today, the support techs have been very good. And finished very good by the end of the day. [/QUOTE]
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