Don't redeem Microsoft Rewards points right now: you may get banned

[Gandalf_The_Grey]

Content source

https://www.ghacks.net/2022/06/05/dont-redeem-microsoft-rewards-points-right-now-you-may-get-banned/

A thread on Reddit suggests that Microsoft customers may be banned if they redeem points currently. The issue has been confirmed by Microsoft employee Daniel Martins, who is the Xbox Loyalty Marketing Lead.

Dear Microsoft Rewards members,
We're aware some members are being impacted by a a technical issue where some accounts are incorrectly being suspended while trying to redeem.
Our team is actively working to solve it, we appreciate your patience.
?If you believe your account has been incorrectly suspended, please log a support ticket at Sign in to your account

Microsoft customers who were banned after redeeming points are asked to log a support ticket to get the account unbanned. Microsoft has not fixed the issue at the time of writing. Keep an eye on the Reddit thread, as the fix announcement is likely to be posted there.

 

[Local Host]

This warning is uncalled for and extremely late, this was fixed days ago and you won't get any bans now (not to mention it affected a small minority).

 

[Gandalf_The_Grey]

Update: a fix was deployed on late Friday to stop the issue from affecting additional accounts. The fix did not address already affected accounts. The team will reconvene on Monday to work on the fix for impacted members. More updates will come.