Downloaded a file called "install.exe". PC now locked.

[jon kingston]

If you're interested in malware removal, go here --> http://www.uniteagainstmalware.com/index.php

Can you boot now?

Hi, I am looking at a friends laptop and have the same problem. Could you look at this file for me please.

Thanks in advance.

 

[TwinHeadedEagle]

I need Addition.txt report too...

 

[jon kingston]

I need Addition.txt report too...

Thanks for such a quick response,not sure what the file is you are asking for?

Thanks,

 

[TwinHeadedEagle]

When you run FRST, it generates two report. You attached only one...

 

[TwinHeadedEagle]

I am so sorry, it was my fault, you do not need to attach second report



Download attached fixlist.txt and save it to your USB flashdrive as fixlist.txt

>> Boot into Recovery Environment


Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....

• Press the Fix button once and wait.
• FRST will process fixlist.txt
• When finished, it will produce a log fixlog.txt on your USB flashdrive.

>> Exit out of Recovery Environment and post me the log please.



Try to boot Windows normally...