Solved Downloaded a file called "install.exe". PC now locked.

[sferguson411]

@TwinHeadedEagle PLZ help....This was happening to me and i did every step on this post, but when i type _:\frst.exe it said "The subsystem needed to support the image type is not present." idk what to do did i miss a step or did i screw my pc over help me sorry for replying to you but i dont think you still look at this post

 

[TwinHeadedEagle]

Then you probably didn't guess letter where FRST is located. Try again...

 

[sferguson411]

ok i typed g:\frst.exe (because it is a g drive) and then a warning popped up titled "g:\FRST.exe is not a valid Win32 appilication" i hit ok then it told me access is denied what do i do now

 

[TwinHeadedEagle]

Can you try downloading again FRST. Is your system 32-bit or 64-bit?

 

[sferguson411]

what bit version was your download

 

[sferguson411]

i know i use 32 bit and my system is 64 bit but it says 32 bit in cmd

 

[TwinHeadedEagle]

Download here

http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/

 

[sferguson411]

ok that worked so you want me to post my FRST.txt

 

[TwinHeadedEagle]

Yes

I moved your posts here, so reply in your topic.

 

[sferguson411]

here it is

 

[sferguson411]

here is my txt thanks

 

[sferguson411]

so now can i just restart my pc and it should work

 

[TwinHeadedEagle]

Now wait for me to prepare fix for you...

 

[sferguson411]

k

 

[TwinHeadedEagle]

Download attached fixlist.txt and save it to your USB flashdrive as fixlist.txt

>> Boot into Recovery Environment


Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....

• Press the Fix button once and wait.
• FRST will process fixlist.txt
• When finished, it will produce a log fixlog.txt on your USB flashdrive.

>> Exit out of Recovery Environment and post me the log please.



Try to boot Windows normally...

 

[sferguson411]

is recovery environment f8 advanced options

 

[TwinHeadedEagle]

Yes, like you did for scanning...

 

[sferguson411]

ok here it is

 

[sferguson411]

is it supposed to bring up a checking file system on C:

 

[TwinHeadedEagle]

Try to boot now...