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Escan very bad company
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<blockquote data-quote="KevinYu0504" data-source="post: 958309" data-attributes="member: 60063"><p>I strongly recommend don't buy Emsisoft ,</p><p>the quality of their service has also dropped drastically in this year .</p><p></p><p>Emsi have a lot of personnel changes in 2021 ,</p><p>people who had been well-served and professional were transferred or resigned,</p><p>the original customer lead(manager) was also removed from the management position.</p><p></p><p>The official forum had a pretty long period of time ,</p><p>no official staff came forward to solve customer problems .</p><p>(But it has improved recently)</p><p></p><p>When I am still Emsisoft's customer ,</p><p>I used to complained about their poor service ,</p><p>and their response is banned my email and forum account .</p><p></p><p>Emsi will even terminate legitimate users license , then ban your email and forum account with out reason ,</p><p>Emsi’s current management team and policies , for customers is no guarantee and quite dangers ,</p><p>because they can do anything to you at will with out notice .</p><p></p><p>Also , two months ago , I had a friend contact Ashampoo for asking their product issue ,</p><p>Ashampoo product manager reply to him , Emsi had already stop OEM deal ,</p><p>because they are focus on business product .</p><p></p><p>I don't think buying Emsisoft is a good idea .</p><p>(At least for now)</p><p></p><p>-------------------</p><p></p><p>Back to original topic ,</p><p>I never use escan before , and can't understand when the license is still available ,</p><p>why they refuse allow you to upgrade to new version ?</p><p>This make no sense ..... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite132" alt=":unsure:" title="Unsure :unsure:" loading="lazy" data-shortname=":unsure:" /></p><p></p><p>If I am in your situation , I will try to protest again or try to find their manager ,</p><p>but if it doesn't work , I guess I will give up and keep using the old version ,</p><p>after the license expired , change to using other security software .</p></blockquote><p></p>
[QUOTE="KevinYu0504, post: 958309, member: 60063"] I strongly recommend don't buy Emsisoft , the quality of their service has also dropped drastically in this year . Emsi have a lot of personnel changes in 2021 , people who had been well-served and professional were transferred or resigned, the original customer lead(manager) was also removed from the management position. The official forum had a pretty long period of time , no official staff came forward to solve customer problems . (But it has improved recently) When I am still Emsisoft's customer , I used to complained about their poor service , and their response is banned my email and forum account . Emsi will even terminate legitimate users license , then ban your email and forum account with out reason , Emsi’s current management team and policies , for customers is no guarantee and quite dangers , because they can do anything to you at will with out notice . Also , two months ago , I had a friend contact Ashampoo for asking their product issue , Ashampoo product manager reply to him , Emsi had already stop OEM deal , because they are focus on business product . I don't think buying Emsisoft is a good idea . (At least for now) ------------------- Back to original topic , I never use escan before , and can't understand when the license is still available , why they refuse allow you to upgrade to new version ? This make no sense ..... :unsure: If I am in your situation , I will try to protest again or try to find their manager , but if it doesn't work , I guess I will give up and keep using the old version , after the license expired , change to using other security software . [/QUOTE]
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