My F-Secure antivirus has not been updating its signatures properly since Sunday. It only updated once on Sunday and hasn't updated at all today. And I checked for available updates, which there are some (F-Secure Latest Database Updates). Anyone else experience the same issue? Any idea how to fix it?
F-Secure Capricorn not updating for a few days
- Thread starter KnownStormChaser
- Start date
- Status
- Apr 21, 2016
- 3,460
I'm sorry to hear that you're experiencing issues with F-Secure antivirus updates. It's possible that there may be a temporary problem with the update servers. You can try a few troubleshooting steps to resolve the issue:
1. Restart your computer and check for updates again.
2. Ensure that your internet connection is stable and not blocking any F-Secure update traffic.
3. Temporarily disable any firewall or security software that may be interfering with the update process.
4. If the issue persists, you can try reinstalling F-Secure antivirus.
If none of these steps resolve the issue, I recommend reaching out to F-Secure support for further assistance.
1. Restart your computer and check for updates again.
2. Ensure that your internet connection is stable and not blocking any F-Secure update traffic.
3. Temporarily disable any firewall or security software that may be interfering with the update process.
4. If the issue persists, you can try reinstalling F-Secure antivirus.
If none of these steps resolve the issue, I recommend reaching out to F-Secure support for further assistance.
- Jul 27, 2015
- 5,459
On Sunday the 12th of November, the Capricorn updates in your screenshot is 21 and not 1. The last number is what you should check. See the red marked number highlighted here:
In my own local machines update history it shows 24 times and that's a bit better and according to the official database update page.
But, it's 100% correct that during Monday the 13th no Capricorn updates has reached also my own client when it should, if one check the database update page ( 14 ). It's also obvious the Capricorn updates for today Tuesday the 14th ( 7 so far on their database update page ), is not installed. DeepGuard got 1 update today.
Either try contact the official support ( phone recommended ) or start a thread here:
Contact support | F‑Secure
Contact our support to get help with your F‑Secure product.
www.f-secure.com
- Jan 8, 2011
- 22,361
It's not the first time updates haven't been pushed to end users. Visit Solved - No database updates over the weekend? (Solved)
I recommend contacting F-Secure Support for Paying Customers.
Last edited:
- May 9, 2019
- 314
Same issue here.
On the site F-Secure Latest Database Updates there is an update available with time stamp: 2023-11-15_08.
After resetting the cache in F-secure , the update was installed after several minutes.
You can reset the cache in the support section -> Reset reputation cache:
On the site F-Secure Latest Database Updates there is an update available with time stamp: 2023-11-15_08.
After resetting the cache in F-secure , the update was installed after several minutes.
You can reset the cache in the support section -> Reset reputation cache:
- Jul 27, 2015
- 5,459
Antivirus database not updating anymore
So after a recent update, it seems that the updater is broken. F-Secure Version 19.3 (52927) MacOS 14.1 Beta
community.f-secure.com
- Status
