Fake search bar under bookmarks and random pop ups - please help!

[Beatrix]

A fake search bar appears under the bookmarks and when I start typing into Google it automatically jumps to this fake search bar. Sometimes random ads pop up in a new tab as well. The problem appears in Google Chrome, Windows Edge and Mozilla Firefox as well. The issue is identical to the one described in this previous thread: SOLVED - Google Chrome Faux Search Bar, Popups

Followed all six steps as seen in the above thread but unfortunately the problem persists.

I would really appreciate any help at all as I am not sure what else I can do.

 

[TwinHeadedEagle]

Hello,


Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[Beatrix]

Hello,


Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

Hi Twin Headed Eagle - Thank you for your reply. See attached the report from Zemana.