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<blockquote data-quote="fmkowens" data-source="post: 130122" data-attributes="member: 10297">Downloaded Farbar Recovery Scan ToolPracticed on old Compaq laptop:&nbsp;&nbsp; There was no &quot;Repair your computer&quot; menu option&nbsp;&nbsp; Selected &quot;Directory Services Restore Mode&quot; option&nbsp;&nbsp; Accessed flash drive and produced scansResults on target laptop:&nbsp;&nbsp; Attempt 1: Safe Mode with Command Prompt&nbsp; &nbsp; &nbsp; Result: Got to windows userid/password logon screen&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Inputs were &quot;userid&quot; and &quot;password&quot;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Entered userid/password&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Got &quot;could not sign on&quot; error message&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Had to power down&nbsp;&nbsp; &nbsp;&nbsp; Attempt 2: Directory Services Restore Mode&nbsp; &nbsp; &nbsp; Result: Got to windows userid/password logon screen&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Inputs were &quot;userid&quot; and &quot;password&quot; and &quot;domain&quot;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Inputs accepted&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Windows appeared to start up; got loading personal settings, etc.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Got to an all white screen; stayed stuck there for 15 minutes&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Had to power down&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Saw normal &quot;windows is shutting down&quot; message&nbsp;&nbsp; Attempt 3: Press power on&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Laptop shutdown immediately&nbsp;&nbsp; Attempt 4: Safe Mode with Command Prompt&nbsp; &nbsp; &nbsp; Result: Did not get to userid/password logon screen&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Laptop shutdown&nbsp;&nbsp; Attempt 5: Waited 15 minutes; tried to sign in &quot;normally&quot;&nbsp; &nbsp; &nbsp; Result: Windows displayed &quot;windows did not start normally last time&quot;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Selected &quot;start normally&quot;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Windows sign in window flashed, then disappeared&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; I assume it was auto-filled which would be normal&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; White screen displayed afterwards&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; No MoneyPak screen displayed after waiting 15 minutes&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Alt/Cntl/Dtl showed normal desktop background with task mgr window&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Task Manager button greyed out&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Selected ShutDown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; [/font]&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; At least laptop is shutting down immediately and I&#039;m not locked out.I couldn&#039;t get into any safe mode version and therefore couldn&#039;t get toa command prompt to execute FRST64.exe</blockquote>

[QUOTE="fmkowens, post: 130122, member: 10297"] Downloaded Farbar Recovery Scan Tool Practiced on old Compaq laptop: There was no "Repair your computer" menu option Selected "Directory Services Restore Mode" option Accessed flash drive and produced scans Results on target laptop: Attempt 1: Safe Mode with Command Prompt Result: Got to windows userid/password logon screen Inputs were "userid" and "password" Entered userid/password Got "could not sign on" error message Had to power down Attempt 2: Directory Services Restore Mode Result: Got to windows userid/password logon screen Inputs were "userid" and "password" and "domain" Inputs accepted Windows appeared to start up; got loading personal settings, etc. Got to an all white screen; stayed stuck there for 15 minutes Had to power down Saw normal "windows is shutting down" message Attempt 3: Press power on Laptop shutdown immediately Attempt 4: Safe Mode with Command Prompt Result: Did not get to userid/password logon screen Laptop shutdown Attempt 5: Waited 15 minutes; tried to sign in "normally" Result: Windows displayed "windows did not start normally last time" Selected "start normally" Windows sign in window flashed, then disappeared I assume it was auto-filled which would be normal White screen displayed afterwards No MoneyPak screen displayed after waiting 15 minutes Alt/Cntl/Dtl showed normal desktop background with task mgr window Task Manager button greyed out Selected ShutDown [/font] At least laptop is shutting down immediately and I'm not locked out. I couldn't get into any safe mode version and therefore couldn't get to a command prompt to execute FRST64.exe [/QUOTE]

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