FBI/MoneyPak Virus and HitmanPro does not find anything

martinjr

New Member
Thread author
May 10, 2013
14
martinjr said:
martinjr said:
Fiery said:
Looking good. A few more steps.

Please download Malwarebytes' Anti-Malware from here to your desktop.
...

Download OTL by Old Timer from here and save it to your Desktop.
...
Run Eset NOD32 Online AntiVirus here

Ran Malwarebytes. I couldn't click to see results or delete anything because I don't think if found anything. Attached is log. Proceeding with OTL.

Ran OTL. 2 Logs attached. Proceeding with running last link...

Sorry, that took a while. Eset online scanning complete... Three Threats found. I didn't do anything yet with this window. I can "Finish" and check "uninstall application on close"

C:\FRST\Quarantine\773d14c.exe Win32/Moure.A trojan
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

Also attached is the log.file from this scan.

Overall, no problems so far with the computer.
 

Attachments

  • log.txt
    1.3 KB · Views: 62

Fiery

Level 1
Jan 11, 2011
2,007
The three threats are not an issue. One is quarantined and the 2 others are false positives.

If you are no longer experiencing any other issues, your PC is now clean!

Double click on OTL to run it
  • Click on the Cleanup button at the top.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
  • This will remove itself and other tools we may have used.

Also, open adwCleaner and click Uninstall



Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.

For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link




Keep your system updated
Please go to control panel and uninstall the following:

Java(TM) 6 Update 24 (64-bit)
Java(TM) 6 Update 37
Adobe Reader X

Delete older Java version from your computer by downloading JavaRa
  • Run JavaRa.exe, then click Remove JRE.
  • Let the tool run
  • Once it finishes, close JavaRa

Currently, the following programs on your PC are outdated:
  • Java - Update Java here
  • Adobe reader - Update Adobe Reader here
Keeping your programs (especially Adobe and Java products) updated is essential. Outdated programs make your PC more vulnerable to future malware threats. To help you:
  • Download and install Update Checker. It will notify you if any of your programs require an update.
  • Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
  • Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here


In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker. However, adding one of these programs may slow down performance. It is for you to decide the trade off between more security and a faster PC.


Other steps that you may want to do to further protect your system/files:
  • Sandboxie - "Quarantines" your browser so anything that you do in it will be isolated from your system.
  • Backup important files regulary to an external hard-drive or USB

Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.

Should you want to try a product but don't know how it performs, here is a list of current reviews to help you decide.


Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.

Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
  • KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
  • AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
  • NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
  • Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites

Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.


Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.

Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask :)

My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.
 

martinjr

New Member
Thread author
May 10, 2013
14
Fiery said:
The three threats are not an issue. One is quarantined and the 2 others are false positives.

If you are no longer experiencing any other issues, your PC is now clean!

Double click on OTL to run it
  • Click on the Cleanup button at the top.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
  • This will remove itself and other tools we may have used.

Also, open adwCleaner and click Uninstall



Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.

For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link




Keep your system updated
Please go to control panel and uninstall the following:

Java(TM) 6 Update 24 (64-bit)
Java(TM) 6 Update 37
Adobe Reader X

Delete older Java version from your computer by downloading JavaRa
  • Run JavaRa.exe, then click Remove JRE.
  • Let the tool run
  • Once it finishes, close JavaRa

Currently, the following programs on your PC are outdated:
  • Java - Update Java here
  • Adobe reader - Update Adobe Reader here
Keeping your programs (especially Adobe and Java products) updated is essential. Outdated programs make your PC more vulnerable to future malware threats. To help you:
  • Download and install Update Checker. It will notify you if any of your programs require an update.
  • Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
  • Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here


In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker. However, adding one of these programs may slow down performance. It is for you to decide the trade off between more security and a faster PC.


Other steps that you may want to do to further protect your system/files:
  • Sandboxie - "Quarantines" your browser so anything that you do in it will be isolated from your system.
  • Backup important files regulary to an external hard-drive or USB

Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.

Should you want to try a product but don't know how it performs, here is a list of current reviews to help you decide.


Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.

Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
  • KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
  • AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
  • NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
  • Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites

Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.


Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.

Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask :)

My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.







Well, thank you so much for your expertise and time since yesterday. A great site I will recommend to others.
 

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